Assistant Manager, Program Management Office

Overview

Assistant Manager position responsible for effectively leading and managing projects to achieve successful outcomes, meeting stakeholder expectations and organizational objectives. This role has the overall responsibility for initiation, planning, design, execution, monitoring, controlling and closure of projects to ensure they are delivered on time, within budget and to the required quality standards. The role serves as a focal point for escalation and reporting to Senior Management.

Primary Duties & Responsibilities

• Scope Management : Define project scope, goals, and deliverables in collaboration with project stakeholders. Ensure user requirements are clear (in-scope / out-of-scope), documented and agreed upon by stakeholders. Ensure project deliverables are defined and delivered as agreed with the customer / user. Effectively manage scope from start to finish, managing scope creep and ensuring change management is practiced. Lead and oversee multiple projects simultaneously.
• Schedule Management : Work with project team to establish detailed schedule for work packages. Identify dependencies and critical paths. Perform project schedule baseline once the schedule is fully integrated and consolidated. Coordinate project activities and ensure milestones are met. Monitor and track progress against established metrics. Evaluate performance and adjust with the team to address schedule slippage; develop action or recovery plans. Develop a Project Closure report and archive all project documentation in a secure location. Document project successes, failures, and lessons learned. Ensure closure activities are completed within the defined timeline. Close all project contracts and agreements.
• Cost / Budget Management : Evaluate and finalize estimated costs. Initiate project coding in SAP. Manage and monitor project costs using SAP. Prepare the project’s spending plan and monitor spending against the plan; report on spending performance.
• Quality Management : Ensure project quality and compliance with project standards. Identify opportunities for process improvement and best practices. Identify and manage project risks; perform risk evaluation and analysis impact. Drive risk response and escalate as needed. Maintain project risk register and issue log.
• Integration Management : Ensure project objectives align with organizational goals. Oversee integration of scope, schedule, budget, resources, quality, risk, and communications to achieve project objectives.
• Procurement Management : Contribute inputs on the approach to delivery (internal, partially outsourced, or fully outsourced). Prepare and manage the procurement plan.
• Communication Management : Determine project governance and communication structure. Prepare status reports and presentations. Facilitate project meetings with minutes and action items. Maintain effective communication with stakeholders. Report progress against baseline to management and relevant stakeholders.
• Stakeholder Management : Identify project stakeholders. Develop and maintain positive working relationships; resolve conflicts within the project team.
• Resource Management : Identify project team members by skillsets and headcount; ensure resource requirements are met. Work with hiring managers to ensure resources have the correct skillsets and are available according to loading requirements. Provide costing information for resources’ contracts. Ensure team members are trained and equipped; provide leadership and direction. Demonstrate experience in project lifecycles, methodologies, and stakeholder relationship management.

Qualifications

Technical / Functional Skills

Soft Skills

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