System Administrator / Infrastructure Engineer

Overview

Administer and maintain physical and virtual infrastructure, including Windows / Linux servers, storage systems, and virtualization platforms (Proxmox, Hyper-V, oVirt).

Responsibilities

• Operate, monitor, and support hybrid cloud environments, including OpenShift clusters (on-premises) and infrastructure in Azure and AWS.
• Provide 1st and 2nd line support, managing service requests and incidents through the IT Helpdesk and Service Desk.
• Perform user access management, rights enforcement, and directory services operations using Active Directory and Azure Active Directory.
• Apply system and security updates, conduct routine patching, and implement configuration changes in alignment with security and compliance requirements (e.g., ISO 27001, GDPR).
• Support system performance monitoring, capacity management, backup operations, and disaster recovery readiness.
• Contribute to automation initiatives using scripting languages (e.g., PowerShell, Bash) and infrastructure-as-code tools when applicable.
• Maintain accurate and up-to-date documentation of systems, processes, configurations, and operational procedures.
• Collaborate with internal teams to support deployments, infrastructure projects, and continuous improvement initiatives.

Qualifications

Type of Employment : Permanent

Minimum Experience : 3 Years

Work Location : Penang

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