IT SUPPORT ENGINEER

Candidate must possess at least Diploma / Advanced / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent. Required language(s) : English, Bahasa Malaysia At least 1 Year(s) of working experience in the related field is required for this position. Preferably Junior Executive specialized in IT / Computer - Software or equivalent. Weekend Shift may require if any urgent cases only Travel may be required for training or other project related duties. JOB RESPONSIBILITIES To study, monitor, and update in-house software application if necessary. To monitor and manage sites’ VPN accounts and transaction batch files. To set up and configure software and hardware for new sites (Cashless Parking Management Systems) To ensure smooth operation for all sites, and site information is up-to-date on a daily basis. To provide support for in-house application system and troubleshooting of application system problems. To support and liaise with e-wallet service providers’ backend team and technical team during Operational Readiness Test (ORT), ensure the process is smooth, to report to superior, and resolve the issue if any. To respond and resolve sites related matters, remotely in a within the expected timeframe. Software / hardware / network / LAN maintenance and daily troubleshooting To conduct basic operational training for project sites upon request. To maintain IT related document / files in a proper manner. To report and liaise with Head Programmer for core programme issue if any. To support new research and development projects Coordination of managing IT related matters for new projects. Prepare clear reports, follow up diligently, and provide timely updates to superiors. Application Questions

Your application will include the following questions : Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following languages are you fluent in? Which of the following types of qualifications do you have? Which of the following programming languages are you experienced in? How many years' experience do you have as an Information Technology Engineer? How many years' experience do you have using SQL queries?

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