Human Resource Executive (Cantonese Speaker)

Talent Acquisition - Actively recruiting talents for BPO Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.

Overview :

We are looking for a detail-oriented and dedicated HR Support Specialist to join our team based in Penang, Malaysia. As the first point of contact for employees, you will provide high-quality support, guiding them through company policies, benefits, payroll, and HR systems.

Key Responsibilities & Impact :

Act as a primary resource for employees, offering support via phone, email, or chat.

Address and resolve inquiries related to payroll, time off, leave, and benefits with accuracy and discretion.

Manage employee support cases efficiently using case management tools.

Ensure compliance with company policies while assisting employees.

Minimum Skills & Qualifications :

At least 3 years of experience in employee support with a strong grasp of HR policies, benefits, payroll, and HRIS.

Proficiency in Workday HCM or other HRIS platforms is required.

Excellent written and verbal communication skills in English (or other required languages) at a C1 or higher level and Mandarin / Cantonese.

We’re excited to hear from you—come make an impact with us!

Seniority level

Entry level

Employment type

Full-time

Job function

Human Resources

Industries : Outsourcing and Offshoring Consulting

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