Technical Sales Account Specialist (Cloud)
TDCXKuala Lumpur, Kuala Lumpur, Malaysia7 hari lalu
Penerangan pekerjaanService as a trusted technical advisor, guiding customers through the technical intricacies of cloud products, services and overall solutions. Provide in-depth technical knowledge to advise customers on how products and services can meet their specific needs. Build and maintain strong relationships with customers, understanding their evolving needs and identifying opportunities for upselling and / or cross-selling. Drive sales growth by acquiring new business and increasing sales within existing accounts. Offer pre- and post-sales technical support, train customers on product usage, and ensure accuracy and effectiveness of recommended solutions. Work with product and other teams to ensure products meet customer needs and to improve overall service offerings. Contribute to the development and refinement of sales processes, methods, and strategies. Execute strategy, drive to achieve objectives and activity metrics, and contribute input to the execution success. Understand and maintain competitive analysis for cloud solutions and differentiations across the territories. Any other duties and responsibilities that may be assigned to you by the management, within your category of employment in the organization for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Minimum academic qualification : Diploma / Degree in IT or Computer Science. Minimum 1 year in inside / field sales as a presales / solutions engineer with extensive experience in cloud solutions, preferably in Microsoft Azure / AWS / Google Cloud / etc. Architecture certification from any cloud service provider is a plus (AWS architect, Azure architect, Microsoft Cloud Associate / Specialist, etc). Excellent presentation skills. Excellent track record of achieving revenue targets and ability to work with diverse teams. Associate Full-time Outsourcing and Offshoring Consulting
Technical Sales Account Specialist (Cloud)
TDCX WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company. Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
Top reasons to work with TDCX
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards
Responsibilities
Who are we looking for?
Who is TDCX?
We serve some of the world’s best brands from our centers of excellence in Singapore, Philippines, Malaysia, Thailand, Hong Kong, China, Japan and Spain. We specialize in perfecting our clients’ customer experience and elevating their sales. We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients. Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.
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Technical Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia
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