Tawaran kerja ini tidak tersedia di negara anda.
Customer Success Technical Engineer - APAC
Ververica | Original creators of Apache Flink®Batu Pahat, Johor, Malaysia22 hari lalu
Penerangan pekerjaanMinimum 3 years of experience in a hands-on technical role such as Support Engineer, SRE, or Data Engineer, with at least 2 years in a customer-facing capacity Java & JVM Expertise : Ability to read, reason about, and debug Java code. A solid understanding of the JVM is crucial for performance tuning and troubleshooting. Streaming & Big Data : Deep understanding of stream-and-batch processing architectures. Practical experience with streaming technologies like Apache Kafka, Pulsar, or Redpanda is essential. Kubernetes & Cloud : Strong conceptual knowledge and hands-on experience with containerization and orchestration. Familiarity with Docker, Kubernetes and Helm is essential, as our platform runs on it. Solid foundations in a major cloud provider (AWS, GCP, or Azure) plus IaC tooling (e.g., Terraform). SQL & Data Fundamentals : Proficiency in SQL for querying and analyzing streaming or batch data. Familiarity with data warehousing concepts, serialization formats (e.g., Avro, Protobuf), and data modeling trade-offs. Programming & DevOps : Proficiency in a general-purpose programming language (Java preferred), with experience in build / dependency management (e.g., Maven, Gradle) and CI / CD pipelines (e.g., ArgoCD / Flux). Distributed Systems : Comfortable explaining and troubleshooting distributed systems patterns (e.g., parallel execution, leader election, fault tolerance, state management, watermarks). Excellent Communication : A genuine passion for helping customers, with the ability to clearly explain complex technical concepts to both engineering and non-technical stakeholders Industry certifications in cloud or DevOps disciplines Experience with scripting or automation (e.g., Python, Shell) Background in open-source contributions or community support Prior work in a remote / customer-focused environment Fully remote, flexible work environment Direct impact : you\'ll shape our support processes and product roadmap Career growth through deep involvement in both enterprise deployments and open-source development Collaborative, mission-driven culture committed to real-time data innovation
Overview
Customer Success Technical Engineer - APAC : You will ensure our clients get maximum value from Ververica's Unified Streaming Data Platform (powered by the VERA engine). You will be the primary technical advocate—troubleshooting both platform-level behavior and customers\' stream-processing jobs, guiding best practices from onboarding through mission-critical operations.
Key Responsibilities
- Customer Support : Serve as the main point of contact for technical inquiries and incidents related to our platform and Flink-based pipelines.
- Issue Resolution : Diagnose, reproduce and resolve issues in a timely manner; own tickets from start to finish and maintain clear records in our support system.
- On-Call Support : Participate in a rotating on-call schedule outside standard business hours to deliver technical assistance and uphold SLAs for mission-critical deployments.
- Platform Guidance : Advise on packaging, deploying and managing containerized services (e.g., using Kubernetes) and configuration lifecycle. Guide customers on best practices for Flink job design and deployment models (e.g., on-prem Kubernetes, Cloud provider, Managed Flink, BYOC).
- Cloud Foundations : Leverage your understanding of cloud-native architectures and services (e.g., AWS, GCP, Azure) to guide customers in aligning Ververica Platform deployments with their existing compute, storage, networking and IAM setups—ensuring secure, resilient Flink operations.
- Troubleshooting : Empower users to diagnose and resolve issues by analyzing application logs, JVM and Flink metrics (e.g., from tools like Grafana, Kibana, Datadog), collecting performance data, and translating those insights into concrete recommendations for stable, high-throughput pipelines.
- Collaboration & Feedback : Partner with Product, R&D and Documentation teams to escalate complex issues, propose product enhancements and author knowledge-base articles.
- Customer Education : Create tutorials, sample projects and run technical workshops to accelerate customer success
Requirements
Preferred Qualifications
Benefits
Ready to drive customer success on the leading streaming data platform? Apply now!
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Technical Engineer • Batu Pahat, Johor, Malaysia
Pekerjaan yang berkaitan
%20Limited)
![Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=Hitachi%20Vantara)
- Dinaikkan pangkat
Technical Marketing Engineer
Infotree Global SolutionsMuar, Johor, Malaysia Job title : Developer : Technical Marketing - III.Max salary budget : RM8,000 / month.Experience : 5+ years in technical roles, 2+ years with developers, coding skills, and hands-on AI / edge / IoT experienc...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
- Dinaikkan pangkat
Technical Product Manager (SAAS Based) - Talent Pool
VyroBatu Pahat, Johor, Malaysia At Vyro, we believe in staying prepared for what’s ahead.We are currently gathering a pool of.Technical Product Managers - SAAS Based.
As a Technical Product Manager, you will own end-to-end product...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
Associate Customer Marketing
The Hershey CompanyJohorMalaysia, Johor, Malaysia Work Location : Johor, Malaysia.Supports the execution of customer and channel marketing strategies by coordinating shopper activation plans, assisting in commercial operations, and managing adminis...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Project Engineer (C&S)
Woh Hup (Private) LimitedJohorMalaysia, Johor, Malaysia We're Hiring! Join Woh Hup (Malaysia), a Leading and Established Main Contractor now in Malaysia.Senior Project Engineer (C&S) - Johor.
Industrial Building – Data Centre.As a Senior Project Engineer...Tunjukkan lagiKemas kini terakhir: 27 hari yang lalu
- Dinaikkan pangkat
Division CFO, Trilogy (Remote) - $400,000 / year USD
TrilogyBatu Pahat, Johor, Malaysia Division CFO, Trilogy (Remote) - $400,000 / year USD.Trilogy Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Get AI-powered advice on this job and more exclusive features.This range is prov...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Senior Client Success Manager Inbound Leads
Fintech News Malaysia - part of Fintech News NetworkBatu Pahat, Johor, Malaysia Senior Client Success Manager Inbound Leads.Direct message the job poster from Fintech News Malaysia - part of Fintech News Network.
Interested in the Fintech industry? Are you a great sales and mar...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
Sales Director - Aerospace & Defense
Celestica Inc.Muar, Johor, Malaysia Location : Remote Employee Europe, SHR, GB.Celestica is dedicated to delivering end-to-end product lifecycle solutions to drive our customers’ success.
Our growing Aerospace and Defense organization ...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
- Dinaikkan pangkat
Lead Engineer - Advanced Development
BISSELL, Inc.JohorMalaysia, Johor, Malaysia The Lead Engineer for Advance Development will lead the design and development of BISSELL’s next generation floorcare appliances.
This role involves managing product innovation, collaborating with s...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Success Technical Engineer - APAC
Ververica | Original creators of Apache Flink®Muar, Johor, Malaysia Customer Success Technical Engineer - APAC : You will ensure our clients get maximum value from Ververica's Unified Streaming Data Platform (powered by the VERA engine).
You will be the primary techn...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
- Dinaikkan pangkat
Quality And Reliability Engineer
MYFutureJobsJohorMalaysia, Johor, Malaysia Recruitment Consultant at PERTUBUHAN KESELAMATAN SOSIAL (PERKESO).Quality & Reliability Engineer.Participate in developing design, installation specifications, and commissioning plans.Ensure reliab...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Director Datacenter Operations
OracleJohorMalaysia, Johor, Malaysia Be a part of our organization supporting hyperscale distributed infrastructure for the cloud.We’re looking for an experienced leader, with strong people management experience, business acumen and a...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
Global Operations Director – Data Center Product Manufacturing
AirswiftJohorMalaysia, Johor, Malaysia Global Operations Director – Data Center Product Manufacturing.Highly competitive, commensurate with experience - open for discussion based on your current and expected salary.Our client is a globa...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)
AgodaMuar, Johor, Malaysia Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided) at Agoda.This role focuses on enabling Agoda Tech to become more effective in non-coding activities such as i...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Success Services Engineer
Data Direct NetworksMuar town, Malaysia This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades.
DataDirect Networks (DDN) is a globa...Tunjukkan lagiKemas kini terakhir: 22 jam yang lalu
- Dinaikkan pangkat
Manufacturing Plant Head
GoerTek Inc.JohorMalaysia, Johor, Malaysia The Manufacturing Plant Head will lead the establishment of a new manufacturing facility from the ground up in Senai.Responsible for overseeing plant setup, commissioning, and operational ramp-up w...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Sales Director - Industrial and Smart Energy
Celestica Inc.Batu Pahat, Johor, Malaysia Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .Sales Director - Industrial and Smart Energy.
Remote Employee Europe, SHR, GB.Celestica is dedicated to deli...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]
Hitachi VantaraBatu Pahat, Johor, Malaysia Job Title : Remote Service Engineer(Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch).The role must accept working in rotation shifts (including night shift).We’re Hitac...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Success Operations Specialist
OakyMuar, Johor, Malaysia Process excellence and scale — Map, document, and improve core CS and GTM processes.Remove waste before you automate.Own SOPs, QA checks, and run monthly audits to remove wasteful processes.Publish...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Site Reliability / Gitops Engineer
CanonicalMuar, Johor, Malaysia Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is widely used in breakthrough enterprise initiat...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Sales Engineer
SBN INDUSTRIES SDN. BHD.JohorMalaysia, Johor, Malaysia Role Description – Sales Engineer (Full-Time, Johor).We are looking for a dynamic and motivated.In this role, you will be responsible for managing daily sales activities, building strong client rel...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu