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Sales Support

Pusat Penyaman Udara Wawasan HBCKuala Lumpur, Kuala Lumpur, Malaysia

7 hari lalu

Penerangan pekerjaan

Requirements

Minimum SPM / Diploma in related field (Engineering, Customer Service, etc.)
Have 3 years experience in after-sales service or technical support.
Good communication skills in Bahasa Malaysia and English
Able to handle customer complaints professionally
Team player with problem-solving skills and attention to detail

Responsibilities

Handle customer phone calls, respond to emails and WhatsApp inquiries, answer customer questions, and provide high-quality service.

Manage customer information and order data, ensuring accuracy and timeliness of system entries, including preparing quotations and placing orders for customers.

Coordinate with internal teams (such as logistics and technical staff) to ensure prompt response to customer needs.

Collect and relay customer feedback and suggestions to support business improvement.

Perform other related tasks assigned by the superior.

Benefits

6 working days (Monday to Saturday)

Annual Bonus

Medical Claim

SOCSO

Skills

Customer Service Communication Skills Problem-Solving

Important Information

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