Sales Operations & Support Senior Coordinator

Job Summary

Job Title : Sales Support Specialist

Location : Malaysia

We are seeking a resourceful and dedicated Sales Support Specialist to join our team. The ideal candidate will support the Key Account team in various sales administrative activities, from pre-sales to post-sales. This role is crucial in ensuring smooth sales operations and providing valuable support in sales analysis, tracking, bid support, order processing, and forecasting. The candidate must be able to manage complex tasks and be highly organized.

Key Responsibilities

• Assist the Key Account team with sales administrative tasks, ensuring efficient and effective sales operations.
• Support pre-sales activities, including preparing sales materials, supporting key engagement activities material preparation.
• Conduct pipelines , order and market share tracking for each global and regional account
• Assist in the preparation and submission of bids and proposals, including bid bond, preparation of materials , reviewing bid submittal and tracking all submission
• Manage order processing and drive approval of order processing
• Support in stock requisition, pre-production process.
• Support product forecasting by gathering, compiling and analyzing relevant data
• Support in sales and order planning to ensure alignment with business goals.
• Assist in the sales to project handover process, ensuring a smooth transition and clear communication and complete documentation
• Maintain accurate records of order activities, customer interactions, and order status via CRM
• Collaborate with other departments, such as finance and logistics, to ensure seamless order fulfillment.
• Provide administrative support for sales events, trade shows, and customer visits.

Qualifications

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