Community Manager (Operations, Leadership and Communication)

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across

Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each

bringing our community a unique member experience. We build, nurture and expand a community of

professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become

friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience

and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi

Group’s dynamic team and become a part of the community.

DAY IN THE LIFE OF

We are looking for an entrepreneurial, ambitious, personable and business-savvy Community

Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and

Mindful. The Community Manager works closely with the Area Manager, Assistant Country Manager

and Country Manager (depending on the structure of your location and country) to ensure the smooth

running of the day-to-day business and facilities. The core focus is to deliver and develop an

unrivalled member experience by driving the team to put on engaging community events, resulting in

partnerships and lasting relationships with members. As leaders, they need to pass on their

knowledge through training their team. They are inspirational and accountable for the performance of

the business, their team and themselves.

ADMINISTRATION AND FINANCE

• Responsible for all finance such as petty cash, invoicing, receipt of payments and

management reports.

deliver what is expected.

minimalising late payments and ensuring month-end finance reporting can be completed on

time.

MEMBER EXPERIENCE AND OPERATIONS

ideas and recommendations to the table and create an action plan to exceed the expectations

of every member, improving the overall member experience.

member-related issues to help foster a collaborative community, train your team and step in

when needed.

member introductions, events and social media engagement.

essential maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom,

cleaning up spills, keeping the pantry stocked and tidy, etc. working with and coordinating the

team to deliver exceptional standards.

maintenance and improvements and ensuring that costs align with the set budget.

marketing of the space, etc.).

SALES

occupancy rate at all times.

members.

place.

various membership sales, packages, negotiations, flex membership sales, private events

and closing deals to meet sales targets.

providing them with feedback and areas for improvement to ensure every potential member

has an exemplary tour and experience..

support of your seniors.

CONTENT AND EVENTS

giving support where needed. Report on member feedback to the Events Team.

of different industries and train the team on this process where needed.

and to a high standard.

create engaging content and attend training needed to complete the task.

ambassador of the events by encouraging others' attendance.

PEOPLE

coaching individuals to achieve them.

conclude an overall decision to build your team.

retain a solid and successful team.

business.

progression.

one-on-ones and team meetings for clear communication.

Requirements

Benefits