Overview
Are you passionate about connecting people and building thriving communities? Join us as a Community Growth Manager and play a key role in expanding and engaging audiences across the Hong Bao Media group of companies.
In this dynamic role, you’ll attract, engage, and grow vibrant member communities through multiple channels — from digital campaigns and newsletters to virtual and in-person events. You’ll work closely with Marketing and Sales to nurture prospects, drive retention, and transform engagement into long-term loyalty.
What You’ll Do :
- Build, engage, and grow online and offline communities across various platforms.
- Plan and execute community events, both virtual and physical, to connect and activate members.
- Lead community campaigns including newsletters, messaging, and engagement initiatives.
- Collaborate with Marketing and Sales to convert leads into active members / customers.
- Brief and coordinate content creators (internal, freelancers, or AI-driven) for impactful marketing assets.
- Track and analyze performance to optimize growth and engagement strategies.
- Manage community communications and respond to customer chats.
Who We’re Looking For :
Experience in community management , digital marketing , or customer engagement .Strong skills in campaign organization and execution across multiple channels.Analytical mindset with the ability to measure, interpret, and optimize performance data.Familiarity with marketing automation and AI tools .A natural communicator who loves building relationships and fostering engagement.Highly organized, proactive, and collaborative — able to juggle multiple projects effectively.Experience in SaaS , community-driven platforms , or event management is a plus.If you’re ready to lead community growth initiatives and bring people together through meaningful engagement, we’d love to have you on board!
Notes
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Your application will include the following questions :
Which of the following statements best describes your right to work in Malaysia?What’s your expected monthly basic salary?Which of the following types of qualifications do you have?How many years' experience do you have as a Growth Manager?Which of the following languages are you fluent in?How much notice are you required to give your current employer?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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