Korean Speaker

About the role

As a Customer Service Representative (Korean Speaker) at Foundever, you will be the friendly face and voice of our company, providing exceptional customer service to our valued clients. This full-time role is based in our Kuala Lumpur office, where you'll have the opportunity to work in a vibrant and collaborative environment.

What you'll be doing

• Answering inbound calls from customers and providing prompt, courteous, and knowledgeable assistance
• Resolving customer inquiries and issues in a timely and professional manner
• Documenting customer interactions and maintaining accurate records
• Identifying opportunities to enhance the customer experience and providing feedback to the management team
• Collaborating with cross-functional teams to ensure seamless service delivery
• Adhering to company policies, procedures, and quality standards

What we're looking for

What we offer

At Foundever, we are committed to creating a rewarding and supportive work environment for our employees. As a Customer Service Representative (Korean Speaker), you'll enjoy a competitive salary, comprehensive benefits, and opportunities for career growth and development. We also offer flexible work arrangements, wellness initiatives, and a collaborative team culture to help you thrive both professionally and personally.

About us

Foundever is a leading global provider of customer experience solutions, serving clients across a wide range of industries. With a presence in over 25 countries, we pride ourselves on delivering exceptional service, driving innovation, and fostering a diverse and inclusive workplace. Join our team and be a part of our mission to transform the customer experience.

Apply now for this exciting opportunity to become a Customer Service Representative (Korean Speaker) at Foundever.