Senior SRE

Job Summary

The role is accountable for tactical support for production services, across one or more areas of specific Wealth and Retail Domains.

To ensure maximum service quality and stability through fast and effective response to technical incidents, and to be a catalyst for change via analysis and identification of continual service improvement opportunities. Depending on the area of technical specialisation, in addition to incident resolution and prevention, it may also be involved in a control capacity to ensure that new changes to the technology estate do not introduce instability.

• To make sure continuous monitoring of the system performance and create alerts to the team for potential issues
• Automate operational tasks like deployments, monitoring, and infrastructure management.
• Involve in incident response, troubleshooting, and post-mortem analysis to minimize downtime and learn from failures.
• Optimize infrastructure for efficiency and reliability.
• SREs contribute to designing and implementing deployment pipelines and strategies for smooth and reliable releases.
• Responsible for managing the production related changes, releases and rollouts with zero or minimal impact to the stability of the application. Review the dependent changes of the surround systems, infrastructure, networking etc. Responsible for ensuring proper technical plans are in place for all production changes (e.g. fallback plan, implementation plan, data conversion etc...)
• Provide inputs to PSS manager for monthly dashboard that provide information on incident and problem trends along with SIP and RCA Action Items.
• Participate & support in cross-training and knowledge transfer activities within support teams

Key Responsibilities

Strategy

Business

Processes

People & Talent

Risk Management

Governance

Regulatory & Business Conduct

Skills and Experience

Qualifications

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.

Together we :

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

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