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Payment Operations Support
Elabram Systems Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaanBe the go-to person for handling user inquiries on payment issues through our ticketing system. Work closely with our Customer Support team to resolve cases quickly and smoothly. Liaise with different teams to investigate and solve payment-related concerns. Keep an eye on payment and refund processes, making sure everything runs on time and error-free. Support special tasks or projects when needed. 1–2 years' experience in e-commerce, e-wallet, or similar industry (fresh grads with strong interest are welcome too). Great communicator — whether it's email, chat, or face-to-face. Comfortable with Excel and can prepare simple reports. Logical thinker and problem solver. A proactive team player who's eager to learn and grow. Motivated, goal-driven, and ready to make an impact. Basic Salary : RM 2,200.00 KPI Incentive : RM 400.00 Are you able to start immediately? How long is your notice period? How many years of experience in e-commerce or e-wallet industry?
Contract Duration : 12 Months (Renewable)
Work Location : Mercu2
Work Arrangement : Work in Office
Work Hours : 5 Days Working, 2 Days Off (Weekend shift included)
- 9.30 AM PM
Job Responsibilities :
Job Requirement :
Salary Package :
Job Types : Full-time, Contract
Contract length : 12 months
Pay : RM2, RM2,600.00 per month
Application Question(s) :
Work Location : In person
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