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VIP Operations (Taiwanese Hokkien)
BingXPuchong, Selangor, Malaysia26 hari lalu
Penerangan pekerjaanBachelor’s degree or above, with a preference for majors in Marketing, Business Administration, or E-commerce. Over 3 years of experience in key account operations or user operations. Proficiency in Chinese and English is essential. Join an international and diversified team Great career development in a fast-growing company Be part of the future of finance technology and achieve meaningful goals Competitive market salary and fully remote / work-from-home flexibility Flexibility to observe your local holiday calendar, alongside additional benefits Not Applicable Other Management and Manufacturing
BingX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Join to apply for the VIP Operations (Taiwanese Hokkien) role at BingX
BingX is a leading cryptocurrency exchange that serves over 20 million users worldwide. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – designed for the evolving needs of users, from beginners to professionals. BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency.
Responsibilities
- Responsible for the full lifecycle management of VIP customers, developing and executing user growth strategies to enhance long-term customer value.
- Conduct customer demand analysis, build a tiered management system, and implement personalized service plans to improve customer satisfaction.
- Coordinate with departments such as product, marketing, and customer service to establish a VIP-exclusive benefits system and optimize retention paths for high-value users.
- Lead VIP customer data analysis, use insights from user behavior to optimize operational strategies, and consolidate methodologies to drive execution.
- Oversee the annual VIP operation plan, organize large-scale customer events, and coordinate resources for execution.
Requirements and skills
Working at BingX
Seniority level
Employment type
Job function
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Operation • Puchong, Selangor, Malaysia
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