General Overview
Functional Area : Quality (QUA)
Career Stream : Operations Quality (OPQ)
Role : Analyst (ANA)
Job Title : Analyst, Operations Quality
Job Code : ANA-QUA-OPQ
Job Level : Band 07
Direct / Indirect Indicator : Indirect
Summary
Quality Analyst is responsible for dealing with the three major phases of Quality Management – Quality Planning / Prevention, Corrective Action, and Continual Improvement – and works with the team to achieve all quality KPIs.
Detailed Description
Performs tasks such as, but not limited to, the following :
- Handle all quality excursions, take effective actions, and follow proper escalation.
- Support and follow up the product & material quality from NPI to mass production (FAI, IP, WI, etc.). This includes following industry‑specific protocols as required.
- Assist in creating the quality control plan for respective area (material / process / product).
- Analyze, monitor, and report quality KPI for internal (factory) and external (customer). Metrics include RFPY, OBA, RMA, DQL, customer feedback, LRR, RI Flag, and WWQA.
- Drive continuous improvement to benefit customer, CLS, and supplier.
- Draft internal quality system procedures, work instructions, and workmanship standards.
- Assist process / product / system / supplier audit and improvement action follow‑up (e.g., ISO, compliance, safety).
- Follow up the EC (Engineering Change) and SPCN (Supplier Process Change Notification) to ensure timely and accurate implementation.
- Enhance quality skills and product knowledge through training programs.
- Accomplish job assignments from the superior and participate in quality strategy deployment.
- Apply knowledge of quality tools, ISO, IPC standards and processes.
- Utilize software for generating, capturing, and presenting data.
- Apply manufacturing processes knowledge and quality tools such as FMEA, PMP, SPC, 8D, etc.
- Understand Six Sigma and Lean Kaizen.
- Understand the business unit and the impact of decisions on customer satisfaction, product quality, on‑time delivery, and profitability.
- Communicate effectively with a wide variety of internal and external customers.
Physical Demands
Repetitive manual movements (e.g., keyboarding).Sustained visual concentration on small areas (monitors, screens).Sustained visual concentration on numbers or legal documents.Work in a normal office environment with no undue exposure to noise, odours, dust, drafts, etc.Typical Experience
4 to 6 years (2–4 years).Typical Education
Bachelor's Degree.Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Equal Opportunity Statement
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
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