Credit Admin Executive (HP Loan Documentation / Disbursement)
Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive team that drives innovation and change, and find a place that supports your growth and development. Visit us at
Why work with Carro?
Join the region’s largest online automotive marketplace with offices in 7 countries.
Firsthand experience in reshaping the automotive industry using the latest technologies, such as AI and machine learning
Formal and informal learning and development programs to support your growth and career progression.
Comprehensive benefits including medical, insurance, and wellbeing.
Flexible working arrangements upon request.
Learn from some of the most experienced mentors in the technology and automotive space.
Meet and interact with colleagues from all around Asia.
Pursue opportunities to work in departments in other countries and regions.
Diverse and inclusive working environment with modern workspaces.
Fun and engaging employee events, initiatives, and celebrations.
About your role
Responsible for verifying all loan documentation, security documents before loan release to Dealers.
Handles and attends to all FIS ehakmilk lodgement requests from Dealers.
Monitor and ensure all deliverables are met within our service level standards.
Perform daily balancing & reconciliation process.
Responsible for handling post-funding functions, i.e, POP / Cover letter preparation, Mailing, and Stamping of security documents.
Responsible for extracting files for Block discounting submission to initiate drawdown from various banks.
Monitor and manage security documents with outsourced service providers.
Collaborate effectively with the team members to ensure timely disbursement of loans and manage both internal and external stakeholders’ expectations to promote a good customer experience.
Attend to any customers’ request / issues, resolve and respond to them promptly.
Perform data creation / maintenance under his / her portfolio.
Strict adherence to all internal guidelines, policies & procedures set for Hire Purchase, Credit Terms, and Block Discounting.
Prepare daily / weekly / monthly Management Reporting as and when assigned by HOD or Line Manager.
Handle and deliver any ad-hoc tasks or projects assigned by HOD or Line Manager.
Requirements
A diploma or Degree in any related field.
Fresh graduates with relevant internship experience may be considered.
Possess good knowledge of the Hire Purchase Act, PDPA, FSA / IFSA.
A meticulous and detail-oriented person.
Collaborate effectively with peers and, Line Manager to achieve the desired result.
Strong proficiency in Microsoft Excel, Word, and PowerPoint.
Good writing and communication skills would be an added advantage.
Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.
Carro holds a strong presence in key markets across the Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund, and several other sovereign funds. For more information, please visit
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Admin Executive • Subang Jaya, Selangor, Malaysia