Operations Executive

KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 72,000 merchants across Hong Kong, Singapore, Japan and Australia, KPay is unleashing merchants' growth potential by building a one-stop platform for financial management, business operations and digital transformation. KPay secures a record USD55 million in 2024, marking the largest series A fundraise globally in the payments sector of the year.

Job Summary

As an entry-level Operations Executive, you will play a crucial role in supporting the day-to-day operations of our organization. This position is ideal for a recent graduate or an individual with less than 2 years of professional experience who is eager to learn and grow in the field of operations management. You will work closely with senior management and cross-functional teams to ensure the efficiency and effectiveness of our business processes.

Key Responsibilities

Operational Support :

Assist in the execution of daily operations tasks.

Work collaboratively with team members to achieve operational goals.

Contribute ideas and insights to improve operational efficiency.

Data Analysis :

Collect and analyze operational data to identify trends and areas for improvement.

Prepare reports and presentations summarizing key performance indicators.

Assist in making data-driven recommendations for process enhancements.

Process Optimization :

Participate in the development and implementation of streamlined processes.

Identify and propose solutions to operational challenges.

Contribute to continuous improvement initiatives.

Cross-functional Collaboration :

Collaborate with various departments to ensure smooth communication and coordination.

Support project teams in the implementation of new processes or initiatives.

Foster a positive and collaborative working environment.

Documentation :

Maintain accurate records of operational activities.

Document and update standard operating procedures (SOPs).

Ensure compliance with company policies and procedures.

Qualifications

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Proactive attitude and eagerness to learn.

Ability to work collaboratively in a team environment.

Proficiency in Microsoft Office Suite.

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