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Operations Executive
Ressy (Acquired by Eatigo)Kuala Lumpur, Kuala Lumpur, Malaysia18 hari lalu
Penerangan pekerjaanFresh graduates are welcome to apply Excellent Communication Skills Ability to listen and empathize with the situation Good command of spoken and written English and Cantonese would be a plus Resourceful and capable of learning fast and independently Open to flexible working arrangements (e.g. Holidays and Weekends) Seniority level : Entry level Employment type : Full-time Job function : Management and Manufacturing
Overview
Join to apply for the Operations Executive role at Ressy (Acquired by Eatigo) .
About Eatigo – invested by TripAdvisor and seating over 1 million diners a month, Eatigo is recognized as the number 1 restaurant reservations platform in South East Asia. We currently have operations in Bangkok, Singapore, Malaysia, Hong Kong, India, Philippines and Indonesia. Founded in 2013, Eatigo’s mission is to connect empty tables with empty stomachs by offering time-based discounts of up to 50% every day at all of its participating restaurants through its online website and mobile applications.
What You’ll Do
- Manage all user queries coming in from various platforms including but not limited to online chats, calls and emails
- Work closely with the Operations team to manage user expectations
- Share your insights on the user experience report with the team
- Contribute to the support team in terms of voucher fulfillment and coordinate with different parties in the fulfillment process – voucher purchase, etc.
Requirements
Additional Details
Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Operation Executive • Kuala Lumpur, Kuala Lumpur, Malaysia
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