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Automotive Service Advisor / Consultant - JAECOO BUTTERWORTH

Automotive Service Advisor / Consultant - JAECOO BUTTERWORTH

Indah UtaraSeberang Perai, Penang, Malaysia
1 hari lalu
Penerangan pekerjaan

Automotive Service Advisor / Consultant - Indah Utara Enterprise Sdn. Bhd.

Are you passionate about customer service and cars? Join Indah Utara Enterprise Sdn. Bhd. as a Service Advisor , where you’ll be the key link between customers and our workshop team. You’ll provide professional advice, coordinate service appointments, and ensure excellent customer satisfaction from drop-off to vehicle delivery.

This is a rewarding opportunity to build your career in the automotive service industry while working with a reputable and supportive company.

Key Responsibilities

  • Greet customers and handle service bookings.
  • Advise customers on required service, repairs, and costs.
  • Prepare accurate job cards and obtain necessary approvals.
  • Coordinate with technicians to ensure timely and quality repairs.
  • Keep customers updated on job progress, costs, and delivery times.
  • Handle customer inquiries and complaints professionally.
  • Ensure compliance with company service standards and SOPs.

Job Requirements

  • Minimum SPM / Diploma, preferably in Automotive or related fields.
  • 1–2 years of experience in service advisor / customer service roles (automotive preferred).
  • Strong communication and interpersonal skills.
  • Basic technical knowledge of vehicles and repairs.
  • Proficient in Microsoft Office / Dealer Management System (DMS).
  • Customer-focused, proactive, and able to work under pressure.
  • What We Offer

  • Competitive salary + OT pay
  • Attractive incentives based on performance
  • EPF, SOCSO, and EIS contributions
  • Uniform and training provided
  • Positive working environment with career growth opportunities
  • Why Join Us?

    At Indah Utara Enterprise Sdn. Bhd., we value our team as our greatest asset. We foster a supportive environment where every team member is given opportunities to grow and succeed. Be a part of a company that’s committed to quality and customer satisfaction.

    #J-18808-Ljbffr

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