Assistant Food & Beverage Manager

Hilton Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here : to delight our guests, Team Members, and owners alike.

The Assistant Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. He / she will achieve these through the key strategies of planning, controlling, organizing and marketing.

What will I be doing?

• Supports the overall operations and management of the Food & Beverage (F&B) department to ensure guest satisfaction, quality service, and compliance with international standards.
• Maintaining high operational efficiency, staff performance, and service excellence across all F&B outlets, including restaurants, bars, in-room dining, and banqueting.
• Monitor F&B revenue performance regularly and implement corrective actions to maximize profitability and minimize waste.
• Assist in overseeing daily operations of all F&B outlets, ensuring smooth coordination between kitchen and service teams.
• Maintain and enforce quality standards for food, service, cleanliness, and guest experience in line with brand and international expectations.
• Support in recruiting, training, and evaluating F&B team members to ensure high levels of performance and guest satisfaction.
• Assist in budget planning, cost control, and inventory management. Monitor revenues and expenses and support profitability goals.
• Participate in menu development and promotional activities in collaboration with culinary and marketing teams.
• Manage guest complaints and feedback in a professional and timely manner to ensure customer satisfaction and loyalty.
• Ensure all F&B operations comply with local health, safety, and hygiene regulations as well as brand policies.
• Ensure full compliance with internal and external audit requirements, actively preparing for and supporting hotel audits and quality assurance reviews.
• Monitor employee scheduling and labor productivity to optimize service coverage.
• Coordinate and support the organization of events, banquets, and special functions.

What are we looking for?

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

DoubleTree by Hilton Hotel Kuala Lumpur

Schedule

Full-time

Brand

Doubletree by Hilton

Job

Food and Beverage

Seniority level

Employment type

Job function

Industries

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