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Fraud Analyst (Trust & Safety)

Fraud Analyst (Trust & Safety)

Salt Digital RecruitmentKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Salt is looking to hire a Trust & Safety Analyst to join the global employment market place for a one year & extendable contract role in Malaysia.

You will have an opportunity to handle and address fraud or non-compliance queries, collaborating with stakeholders to safeguard the site against malicious activities.

The ideal candidate should have experience in an analyst or customer-facing role, with a strong passion for problem-solving, engaging with customers, learning about fraud prevention and risk mitigation, and actively contributing to a collaborative team.

Key Responsibilities :

  • Collaborate with internal and external stakeholders to resolve customer inquiries.
  • Actively identify fraudulent or non-compliant advertisements and accounts.
  • Analyze and manage alerts generated by detection tools.
  • Offer recommendations for continuous improvement of detection rules.
  • Identify emerging fraud trends and provide suggestions for risk mitigation.

Requirements :

  • Basic understanding of identity theft, fraud, and industry risk trends is a plus.
  • Experience working within a team in a medium to large enterprise is required.
  • A passion for security and a customer-focused approach are key to success.
  • Experience in querying data from multiple sources.
  • Salt is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to providing a fair and inclusive work environment.

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