Overview
Risk Analyst – Join the Tycheverse Team!
Employment Type : Full-Time, Permanent
Location : Menara IGB, Mid Valley City Mall, KL – in the heart of the city!
About Tycheverse
At Tycheverse, we’re a dynamic, tech-driven BPO company shaking up the industry with innovative solutions in data analysis, customer service, digital marketing, and more. With over a decade of experience, we’re all about delivering top-notch support and driving growth for our clients through smart, cutting-edge strategies. If you’re passionate about data, love solving problems, and want to fight financial fraud like a pro, this is your chance to make an impact!
Why Tycheverse?
- Work-Life Balance : Enjoy a non-shift, 9-to-5 role – more time for your passions outside work!
- Fun Team Vibes : Quarterly team-building events – think escape rooms, foodie outings, or creative hangouts!
- Sweet Bonuses : Get rewarded for your hustle with performance bonuses.
- Prime Location : Work at Menara IGB, Mid Valley City Mall – grab coffee or shop during breaks!
- Career Growth : Mentorship and opportunities to level up in a fast-paced, innovative environment.
Role
As a Risk Analyst (Level 2 / 3 Support) , you’ll be a key player in stopping financial fraud and supporting our customer service team. Picture yourself as a data detective, diving into transactions, spotting suspicious patterns, and helping keep our clients’ businesses secure.
What You’ll Do
Data Verification : Ensure principal data is accurate and reliable.Transaction Analysis : Dig into user records to detect anomalies that signal potential fraud.Fraud Detection : Conduct in-depth reviews to identify trends and reduce risks.Team Collaboration : Partner with customer service to share insights and guide fraud risk management.Case Investigation : Analyze fraud alerts, investigate risks, and report findings.Issue Reporting : Document incidents, bugs, and issues for quick resolution.Task Prioritization : Manage priorities to meet business deadlines.What We’re Looking For
A proactive mindset with the ability to adapt to evolving business needs.Knowledge of financial fraud, especially cyber fraud techniques.Experience in Gaming, Web3, Fintech, or Payment Gateways is a plus, but fresh grads with a passion for data analysis are welcome!Strong analytical skills to tackle large datasets and make data-driven decisions.Proficiency in Microsoft Office (Excel, Word, PowerPoint, Access) ; SQL skills are a bonus.Sharp attention to detail for accurate fraud investigations.Great communication skills to collaborate with cross-functional teams.Goal-oriented with a track record of meeting deadlines and delivering quality results.Mandarin-speaking ability required (client requirement).Why This Role Rocks
Solve Real Problems : Use your analytical skills to crack fraud cases and protect businesses.Future-Proof Career : Gain experience in hot industries like Web3 and Fintech.Join a Dynamic Team : Work with a collaborative, creative crew in a supportive environment.Grow Fast : Get mentorship and opportunities to advance your career quickly.Ready to Join Tycheverse?
If you’re excited to make a difference and thrive in a vibrant, tech-driven workplace, apply now! Send your resume and show us why you’re our next fraud-fighting star. Let’s build something awesome together!
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