Medical Claims Analyst (Supporting HK Region)

Medical Claims Analyst (Supporting HK Region)

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We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

Job Responsibilities

• Process all Life / Accident and Health (A&H) / Major Claims / Corporate Solutions (CS) / Pre-Approval (PA) claims requests received as per stipulated requirements.
• Evaluate and capture all data for claim processes, prepare medical questionnaire and review all status and ensure efficient adjustment in claim system.
• Ensure meeting individual quality, turnaround time and productivity benchmark.
• Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.
• Prepares regular reporting to management on metrics relating to business, operations, risk, compliance, workforce, etc. or statutory authorities on regulatory metrics.
• Develop procedures for reporting, extract, collate and populate data to reporting template.
• Validate data accuracy and liaise with relevant parties to rectify data quality.

Job Requirements

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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Insurance & Superannuation 101-1,000 employees

AIA Shared Services (AIASS) was established in May 2009 as a subsidiary of AIA Group Limited (known as ‘AIA’), the largest independent publicly listed pan-Asian life insurance group and a market leader in the Asia-Pacific region for life insurance premiums. Since its establishment, AIASS has grown from strength to strength and today consists of a 1600-strong workforce, committed to providing best-in-class services to support the AIA Group’s operations. As an employee-centric organisation, we believe in value creation through career development opportunities for our employees.

AIA Shared Services (AIASS) was established in May 2009 as a subsidiary of AIA Group Limited (known as ‘AIA’), the largest independent publicly listed pan-Asian life insurance group and a market leader in the Asia-Pacific region for life insurance premiums. Since its establishment, AIASS has grown from strength to strength and today consists of a 1600-strong workforce, committed to providing best-in-class services to support the AIA Group’s operations. As an employee-centric organisation, we believe in value creation through career development opportunities for our employees.

Perks and benefits : Extensive Medical and Hospitalization Coverage; Additional Employer EPF Contribution; Dental and Optical Benefits; Professional Membership Sponsorship; Hybrid Working Arrangements; Employee Share Purchase Plan

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