JOB SCOPE :
- Provide exceptional customer service through live chat, email, and inbound / outbound calls, ensuring a seamless experience.
- Address customer inquiries promptly and deliver accurate information on product features, benefits, and pricing.
- Foster strong customer relationships by conducting proactive follow-up via calls and emails.
- Consistently achieve and exceed individual and team KPIs and performance targets.
REQUIREMENTS :
Candidate must possess at least SPMNo experience neededImmediate StartersExcellent command of English in both verbal and written communicationHigh Overtime PayoutsJob Types : Full-time, Fresh graduate
Pay : Up to RM2,500.00 per month
Benefits :
Opportunities for promotionProfessional developmentHigh Overtime Payouts