Performs clerical, administrative, and general office duties involving, typing, record and file maintenance, document creation, mail distribution, and telephone reception.
Provides secretarial services for one or more persons, typically at the supervisory or middle-management level (including Team Manager, Department Head, Superintendent or Group Leader).
Has knowledge of the unit's operations, organization, and procedures.
Maintains office files and records in accordance with internal procedures.
Receives and refers visitors and telephone callers.
Responds to routine requests for information and refers more complex requests to appropriate staff members.
Responds with form letters to routine requests.
Drafts and types routine letters and memoranda from specific instructions.
Assembles relevant data and compiles information as directed.
Maintains appointment calendars.
Typically is the entry position for incumbents with necessary education and / or experience.
Qualifications
Entry level job with little or no prior relevant work experience.
Acquires basic skills to perform routine tasks.
Work is prescribed and completed with little autonomy.
Works with either close supervision or under clearly defined procedures.
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