Sales Coordinator & Admin

Company Overview

FC-BIOS SDN BHD is a life science company based in Kuala Lumpur. Founded in 1989, we have positioned ourselves at the forefront of the scientific community by providing solutions and growing with our customers. We offer filtration solutions and serve customers in diagnostics, research, industrial and applied markets with laboratory equipment, consumables, and reagents. Our portfolio includes brands from Japan, France, Italy, USA and many more. Our primary areas of expertise include Life Science & Cell Culture, Food Safety & Microbiology, Biobanking & Cryogenics, Cold Chain Solutions, Laboratory Plasticwares, Transplant Diagnostics and Occupational, Safety & Environment.

With over 30 years of experience and support from our dedicated team, FC-BIOS SDN BHD strives to provide total solutions tailored to our customers across countless markets.

The Cold Chain Division, established in 2006, replaced an aged analogue centralized temperature monitoring system at the Blood Bank of UMMC and now serves over 1,500 installed sites across Malaysia, including hospitals and pharmaceutical storage facilities. Our team also plays a fundamental role in COVID‑19 vaccine storage.

Job Responsibilities

• Provide comprehensive administrative and operational support to the Sales team to ensure smooth and efficient day‑to‑day functions.
• Handle incoming service inquiries via telephone and email, ensuring timely, professional, and customer‑focused responses.
• Accurately prepare and process sales documents, including quotations, sales orders, delivery orders (DO), and invoices in accordance with company procedures and timelines.
• Maintain a systematic and well‑organized filing system for all sales‑related documents to ensure easy retrieval and compliance with record‑keeping requirements.
• Assist the Sales team with client follow‑ups, particularly for outstanding payments, to support timely debt collection and maintain healthy receivables.
• Collaborate with internal departments such as logistics, finance, and sales team to ensure alignment and efficient order fulfillment.
• Assist the receptionist with handling incoming and outgoing correspondence when required.
• Perform other administrative or coordination tasks as assigned, contributing to the overall efficiency and success of the sales department.

Job Requirements

What We Offer

Supportive Team Culture : Thrive in a collaborative work environment that values teamwork, positivity, and growth.

On‑Job Training : Training provided to help you grow in a role that values learning and teamwork.

Comprehensive Medical Insurance : Company Group Medical Insurance & Group Personal Accident Insurance.

Benefits

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