Fraud Analyst - National Scam Response Unit (NSRU)

Fraud Analyst - National Scam Response Unit (NSRU) OCBC KL Eco City, Federal Territory of Kuala Lumpur, Malaysia

Overview Within the MALAYSIA COMPLIANCE Anti-Fraud department (MAL COM AF), this role traces and secures funds involved in fraud and scams and provides actionable fraud intelligence through trend analysis and MIS.

Responsibilities

Facilitate daily operations within MAL COM Anti-Fraud (AF) including verifying accounts and transactions, and tracing and securing funds lost in fraud and scams. Ability to work on a 24x7 rotational shift.

Enhance internal and external intelligence networks for fraud management developments, fraud threats and trends.

Conceptualize and implement practical monitoring for trend analysis and MIS through the development of comprehensive fraud reports, assessments and reviews. Practical monitoring includes :

Data Collection and Management

Data Analysis

Data Visualization

Reporting

Educational and Experience Background

University degree, preferably in statistics or data analytics.

Coding experience (SAS, SQL, Python, etc.) and / or formal training in SAS analytics is advantageous.

Experience in practical fraud management or investigation with knowledge of cyber frauds and social engineering modus operandi is advantageous.

Knowledge of the financial services industry, specifically in consumer and corporate banking.

Advanced or intermediate knowledge in Microsoft Word, Excel, PowerPoint, Project Management, Power BI and other necessary applications.

Languages

Must be able to understand, speak, read and write in the primary languages used in the workplace. Additional language skills are advantageous but not essential.

Skills

Independent, resourceful and enthusiastic with a high sense of integrity.

Excellent verbal and written communication skills with the ability to convey complex data insights to non-technical stakeholders at all levels.

Detail-oriented and systematic with an analytical approach to problem-solving, and good planning and execution skills.

Highly adaptable in a changing fraud and scam environment, with resilience in intense situations demanding attention in multiple areas.

Ability to work independently with minimal supervision, demonstrating a proactive approach to tasks.

What We Offer

Competitive base salary.

A suite of holistic, flexible benefits to suit every lifestyle.

Community initiatives.

Industry-leading learning and professional development opportunities.

Wellbeing, growth and aspirations are supported alongside customer needs.

Job Details

Seniority level : Entry level

Employment type : Full-time

Job function : Finance and Sales

Industries : Banking

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