Customer Service Representative

Based in Malaysia

Role Description

This is a full-time on-site role for a Customer Service Representative based in Petaling Jaya. The Customer Service Representative will handle day-to-day customer interactions, provide support, and ensure customer satisfaction. Responsibilities include answering customer inquiries, managing complaints, providing information about products and services, and enhancing the overall customer experience.

Qualifications

• Customer Service Representatives and Customer Support skills
• Fresher are welcome to join
• Strong communication and interpersonal skills
• Ability to handle stressful situations and resolve conflicts effectively
• Proficiency in using customer service software and tools
• Ability to work collaboratively in a team-oriented environment
• A High School diploma or equivalent is required
• Prior experience in a customer service role is preferred

Seniority level

Employment type

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