Customer Service Representative (Cantonese Speaker)

We’re looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market.

You’ll help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online.

Shift work is required, and fresh graduates are encouraged to apply, we value a positive attitude and a willingness to learn.

If you have more experience, we’d be happy to consider you for a senior role.

What You Will Deliver Handle customer queries and logistics arrangements via phone and online platforms.

Resolve customer concerns and complaints with a positive and helpful attitude.

Maintain professional customer service, creating a great experience for customers.

Assist Team Leaders in senior positions.

Participate in shift-based work schedules.

Who You Are Proficient in spoken and written Cantonese , Mandarin, and English.

Minimum of SPM or Diploma.

Fresh graduates are welcome to apply; prior customer service experience is an advantage but not required.

Strong communication skills, problem-solving ability, and attention to detail.

A positive attitude, eagerness to learn, and strong teamwork skills.

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