Technical Service – Admin, Protege

Job Description

• Handle internal and external stakeholder's enquiry.
• Create new service calls for T&C, PPM and breakdown job in SAP.
• Coordinate with different departments to ensure the Pre-Installation form is accurately updated for new installations, and schedule Testing & Commissioning appointments with both customers and engineers
• To arrange the service tools and spare parts needed by branches and maintain records of stock movement taken by engineers.
• Ensure that the next Planned Preventive Maintenance (PPM) date is accurately tracked and updated in SAP following the completion of a job (Service Report) by an engineer.
• To perform a half-yearly stock take.E1
• Assist with invoices sorting and managing courier services, as well as preparing the Acknowledgement Letter to the customer once billing is completed.
• Perform other related duties and responsibilities as may be required from the Superior from time to time.

Requirements