Manager, Industrial Relations

Job Title

Manager, Industrial Relations

Reports To

Senior Manager, Industrial Relations

Role Purpose

Accountable in promoting harmonious working relationship among employees, Unions and related Government authorities, as well as overseas stations to promote and maintain industrial harmony in line with Company vision, mission and strategy.

Key Accountability

• Technical Advisory on Trade Unions - Act as the main contact for Management on matters related to trade unions. Advise on collective bargaining, union negotiations, and policy changes. Ensure company policies align with employment laws in Malaysia and other regions where possible.
• Labour Law and Compliance - Provide Human Capital Business Partners (HCBPs) legal advice and identifying risks in company initiatives. Help ensure consistent and fair handling of industrial relations (IR) matters and disciplinary issues.
• Disciplinary and Consequence Management - Manage employee disciplinary processes to ensure fairness, legal compliance, and proper documentation, in line with company policies and labour laws.
• Stakeholder Management - Build strong relationships with external authorities (e.g., JPP, JTK, JHEKS, Fair Work Commission, Employment Tribunal) to stay updated on legal changes and manage potential risks related to employee claims and union activities.
• Assessing On-Ground Sentiments - Lead initiatives based on employee feedback and past trends to promote education, compliance, accountability, and a positive relationship with trade unions.
• Education and Awareness - Train managers and Human Capital teams on applying the collective agreement and Human Capital policies to ensure consistent understanding and implementation across the company.

Qualifications & Working Experience

Key Challenges

Personality Traits