(URGENT HIRING) Property Operations Coordinator
SimpleKeyz Property Management Sdn Bhd – Sunway, Selangor
Be the key link between residents, owners, and our operations team. As a Property Operations Executive , you’ll play a key role in delivering top-notch property management service by handling service requests, coordinating maintenance, supporting inspections, and keep things running smoothly behind the scenes.
Role & Responsibilities
- Act as the main point of contact for owners and residents regarding property-related inquiries, complaints, or service requests.
- Coordinate and follow up with maintenance technicians, cleaning teams, and building management to ensure timely resolution of issues.
- Handle administrative tasks including, but not limited to :
- Collection of maintenance fees and miscellaneous payments
- Maintain and update work trackers and progress reports
- Manage and submit all required documents and files to support the workflow process
- Liaise with landlords, tenants, and suppliers through proper correspondence (email, chat, phone).
- Support property inspection, maintenance, site viewing and handover processes by coordinating with the Sales team and Maintenance team.
- Prepare regular reports and updates on maintenance work, complaints, and operational matters for management review.
- Respond promptly to emergencies or incidents.
- Foster good relationships with residents, JMB (Joint Management Body), and all stakeholders.
- Carry out any additional duties as assigned by supervisor.
Qualifications
At least 1 year in coordinating or customer service related position.Excellent coordination skills and high sense of responsibility.Able to thrive in a fast-paced environment. Strong time management skills with the ability to prioritize tasks and perform well under pressure.Excellent communication in English and Bahasa Malayu. Mandarin proficiency is a strong advantage.Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
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