Processing Executive

Overview

In KONE to support the business performance excellence, KONE Shared Services has joined forces with finance operations to form the new KONE Business Services (KBS), a one-stop centre for all business services. KBS will help in driving better efficiency, improving data quality, and providing seamless end-to-end process expertise. KBS will actively partner with the business lines and functions to provide end-to-end process governance and work toward joint targets with the business.

We execute transactions that are part of KONE Operations or Financial processes. Ensuring process compliance and controls are applied to each transaction.

Responsibilities

• Create, maintain (modify, convert, extend, block, delete) and administer data for Maintenance Process such as Contract Administration, Billing, Back Reporting, Reporting & Customer Portal
• Ensure the data input is correctly completed
• Execute the requester data entry or modification received from the Front Officer, and upon approval from the Process Manager
• Contact the unit front officer for information when required
• Execution of process documentation
• Registration and processing of Incoming & Outgoing documents on time
• Daily reconciliation and corrective actions, if needed
• Contact the Local Front officer for additional documentation
• Log issues and discuss with or escalate to the team leader
• Deliver input for proper reporting
• Support process improvements and harmonization activities
• Participation in team meetings, process analysis, and improvement actions
• Make sure process KPI’s are met with high-quality standards
• Takes responsibility for complex processing activities
• Checking the documents against company business rules (highlight deviations)
• Communicate & follow up with local supervisors in cases of problems via an email / workflow tool
• Act as a super user on process and / or application level within the team
• Perform other tasks as allocated by team leaders and managers relating to reporting and other KBS processes
• Make sure Reporting KPI’s are met with high-quality standards
• May initiate process improvements and harmonization activities

Are you the one?

What do we offer?

Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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