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Park Assistant (Taiping, Perak)

Park Assistant (Taiping, Perak)

Spritzer BhdTaiping, Perak, Malaysia
30+ hari lalu
Penerangan pekerjaan

We\'re looking to add a Park Assistant located in Taiping, Perak to support our extraordinary teams and contribute to our growth.

Responsibilities

  • Responsible for selling products, cashier operation , open & closing daily stock count.
  • Operating Point of Sale (POS) Systems , use electronic cash registers or computerized POS systems to process transactions, apply discounts, issue receipts, and track sales data.
  • Handling Cash - handle and count cash accurately, make changes, and balance their cash drawer at the beginning and end of their shift to ensure that transactions match records.
  • Promoting special offers and to inform customers about ongoing promotions, discounts, loyalty programs, or special offers to encourage additional sales.
  • Processing Transactions - scan items or enter product codes, calculate totals, and accept payments from customers using various methods such as cash, credit cards, debit cards, mobile payments, and gift cards.
  • Providing Customer Service - greet customers, answer questions about products or prices, assist with locating items, and provide a positive shopping experience.
  • Processing Returns and Exchanges - assist customers with returns, exchanges, and refunds, following store policies and guidelines.
  • Recording Transactions - accurately record and track transactions, sales totals, and payment methods, which may be used for end-of-day reports or inventory management.
  • Follow security protocols to prevent theft, fraud, and unauthorized access to cash or sensitive customer information.
  • Team Collaboration - work closely with other store employees, including sales associates, managers, and security personnel, to ensure a smooth customer experience and efficient operations.
  • Maintaining cleanliness and organization of their work area, including the checkout counter and surrounding space.
  • End month stock count and to provide record. To attend stock audit by account department or auditor.

Event Support

  • Assist in setting up and dismantling equipment for events.
  • Help coordinate and manage event logistics, such as crowd control, parking, and guest assistance.
  • Visitor Assistance

  • Greet and welcome visitors to the park, providing them with information about park facilities, activities, and rules.
  • Offer guidance and directions to visitors, helping them navigate the park and locate specific areas of interest.
  • Park Maintenance

  • Regularly inspect the park to ensure cleanliness and orderliness.
  • Report any maintenance or safety issues to the appropriate personnel for prompt resolution.
  • Enforcement of Park Rules

  • Educate visitors about park rules and regulations, ensuring a safe and enjoyable experience for all.
  • Monitor and enforce park rules, addressing any non-compliance or disruptive behavior in a courteous manner
  • Safety and Security

  • Be vigilant for potential safety hazards and take appropriate actions to mitigate risks.
  • Collaborate with security personnel or law enforcement if situations require their intervention
  • Information and Communication

  • Maintain accurate records of park usage, visitor feedback, and incidents as required.
  • Communicate effectively with park management, co-workers, and visitors, providing clear and concise information.
  • First Aid and Emergency Response

  • Provide basic first aid and assistance in case of minor injuries or medical incidents.
  • Quickly and appropriately respond to emergencies, following established protocols and seeking assistance as needed.
  • Skills and qualifications

  • Diploma in Sales & Marketing, Tourism & Hospitality or any related field.
  • Have at least 1 year experience in handling cash / cashiering (POS System).
  • Certifications or training in hospitality, customer service, or park management would be an added advantage
  • Basic knowledge of park regulations, safety procedures, and first aid techniques.
  • Minimum 2 years relevant working experience.
  • Willing to work in rotational shift (2 shifts) and weekend .
  • Willing to be based in Taiping, Perak.
  • Apply for this job

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    Assistant • Taiping, Perak, Malaysia

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