Store Management Trainee - Gurney Plaza Penang
Overview / Requirements of Assistant Store Manager Recruitment.
Responsibilities
- Fully responsible for all store operating management, supervising, guiding, and improving employees’ performance to achieve overall sales targets.
- Motivate staff enthusiasm and help stores achieve monthly sales targets.
- Actively collect market information and report to the company.
- Handle customer complaints and problems related to store management.
- Carry through company instructions and accomplish other tasks assigned by leadership.
- Stock management involving stock take, ordering, storing, tracking, and monitoring stock levels.
- Data analysis in the process of cleaning, changing, and processing raw data and extracting actionable information to help business decisions (often presented in charts, images, tables, and graphs).
Qualifications
Understanding of retail management fundamentals, including inventory management, sales, and customer service.Strong communication skills to interact effectively with customers, employees, and senior management.Excellent interpersonal abilities to build and maintain relationships with team members and customers.Analytical skills to interpret sales reports, forecast future sales trends, and make informed business decisions.Leadership potential to guide and motivate team members, and to step into a management role in the future.Attention to detail to ensure optimal store appearance, correct pricing, and accurate inventory.Customer service skills to understand and cater to customer needs, handle complaints, and ensure high customer satisfaction.Problem-solving abilities to handle day-to-day challenges, resolve conflicts, and make decisions in the best interest of the store.Ability to adapt to new technologies and systems used in retail management.Requirements
Fluent in Chinese and English; ability to communicate in Chinese will be an advantage.Candidate must possess at least a diploma or degree.At least 3-5 years of working experience in related field; experience with LULULEMON is preferable.Preferably a Manager with specialization in Sales- Retail / General or equivalent.Required skill : be familiar with computer operation.Ability to manage and coordinate a team.Strong sense of responsibility, healthy and positive working attitude, good professional ethics and language, writing skills.Must be able to work according to retail shifts, including weekends and public holidays.Good knowledge of spoken English, Mandarin (liaising with Mandarin-speaking customers), and Bahasa Malaysia.Customer service experience is valuable.Fresh graduates without experience are welcome to apply as training will be provided.Benefits
Basic Salary + CommissionFast internal promotionGood working environment & cultureTraining and certification sponsored by the companyMedical claimInterested candidate please walk in to the store directly.
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