Manager, Business Continuity Management

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JOB DESCRIPTION : The job holder is responsible for developing, implementing, and maintaining the organization's business continuity and disaster recovery frameworks. This role ensures that the company can effectively respond to disruptive incidents, safeguard critical business functions, and minimize downtime in the event of unforeseen crises. The role involves conducting risk assessments, business impact analyses (BIA), and scenario testing to enhance the organization's resilience.

The job holder will also be required to coordinate the Enterprise Risk Management (ERM) process within the Group. This would entail that elements of cyber and ICT risks are properly identified, assessed, mitigated and reported in line with the internal guidelines and regulatory requirements.

Given the evolving nature of cybersecurity threats, natural disasters, regulatory changes, and operational risks, the BCM Manager must stay ahead of emerging trends and continuously refine continuity strategies.

The position demands strong leadership, strategic thinking, and the ability to manage high‑pressure situations effectively.

YOUR ROLE AS A : Manager, BCM

WHAT YOU’LL CHAMPION :

• Propose to the Group Head in developing an effective BCM framework, policy and procedures, while ensuring periodic review, to ensure its relevance to the operating environment.
• Facilitate the implementation of risk management processes of identification, assessment on adequacy of control, monitoring and compilation of ICT and cyber risks by the business units / entities for Board reporting in accordance with the Risk Management Policy.
• Integrate Risk Management with strategic management process towards a successful delivery of BCM strategy as aligned with Management and Board expectations.
• Plan, conduct, and debrief crisis simulation exercises to test the adequacy of existing BCP plans and strategies.
• Act as a coordinator for Business Continuity / Recovery efforts after a disruption event.
• Liaise with the core department and teams to identify gaps, set recovery time objectives and convey business needs / expectations.
• Assist the Business to design BCP goals, objectives and scope for an effective BCP Plan.
• Work closely with Information Technology to ensure the Disaster Recovery plans for critical systems and applications are consistent with the business functions developed for the Group.
• Facilitate an effective reporting and monitoring mechanism in ensuring prompt identification, assessment and action plans formulation to address BCM / ERM issues that warrant attention of the Management and the Board.
• Assist the Group Head on appropriate reporting to the Board and associated Board Committees of related companies.
• Establish and enhance relationships across BCM network to establish brand and credibility as an expert and collaborate across various efforts.
• Engage with assurance functions (Group Audit, External Auditors - where required) and other control functions for effective management of BCM / ERM within the Group.
• Facilitate the appointments of Business Continuity / Risk Officers within the Group for effective implementation of BCM / ERM processes.
• Coordinating training and organizing awareness programs and sharing of BCM / ERM best practice across the Group.
• Assist in management of the overall engagement including making plans, budgets, and schedules.
• Coach, mentor and train team members towards the right BCM / ERM implementation.
• Any other tasks delegated by the Group Head.

WHO YOU ARE :

WHAT YOU’LL ENJOY :

OUR HIRING PROCESS :

AirAsia has been the World's Best Low‑Cost Airline for 16 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and ASEAN like no other so now everyone can fly.

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).

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