Operation Executive (Product Support and Services) open_in_new
iFASTKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaanProvide operational support to external providers by preparing bank reconciliations, validating system‑generated reports, updating account statuses, and ensuring all scheduled jobs are completed on time. Coordinate with internal departments (Compliance, IT, Finance, Customer Service) and external stakeholders (e.g., PayNet, VISA / Mastercard, card vendors, processors, payment partners) to ensure readiness and success of product rollouts. Monitor and manage end‑to‑end payment processes (wallet top‑ups, transfers, QR payments, remittances, card transactions) to ensure operational efficiency, reliability, and seamless customer experience. Track and analyze transaction trends across different payment channels, ensuring high system availability and timely issue resolution. Ensure timely settlement and reconciliation of all payment transactions, coordinating closely with Finance and system teams. Analyze and process dispute‑related activities (chargebacks, representments, pre‑arbitrations, arbitrations, compliance cases) within card networks and payment schemes. Investigate rejected chargeback and payment transactions, pursuing recovery opportunities where applicable. Support ongoing fraud monitoring and alert handling for remittance transactions. Collaborate with Risk / Compliance teams to investigate and mitigate suspicious or unusual activity. Provide backend operational support to Customer Service teams, including handling of failed transactions, card reissuance, account blocking / unblocking, and transaction inquiries. Investigate and resolve customer complaints related to payments and card services in a timely and professional manner. Address enquiries from internal departments and liaise effectively with external parties such as banks and fund houses to ensure smooth operations. Candidate must possess at least a Degree in Accountancy / Banking & Finance / Business administration. Preferably executives specializing in banking or unit trust distribution. Proficient in Microsoft Excel and Word. Possess good communication and interpersonal skills. Self‑motivated and able to multi‑task. High level of attention to detail, hardworking and strong sense of responsibility. Able to work independently, reliable and always take initiative. Microsoft Word Microsoft Excel Vending machines with various snacks and coffee for you to choose from. Movie Day, Outdoor activities, Celebration during festive seasons and many more! Competitive Salary (way above market rate if you have the right potential!) Insurance and medical coverage. Monthly sports allowance, Yearly department gathering and welcome dinner for new staff.
Operation Executive (Product Support and Services)
Job Overview
We are looking for a proactive and detail-oriented individual to join our Product Support and Services team. This role offers the opportunity to work closely with fund houses, financial institutions, and internal stakeholders, while gaining hands‑on experience in fund administration and back‑office operations within the asset management industry.
Fund & Bond Onboarding & Setup
- Manage the complete onboarding process for both funds and bonds onto the platform, ensuring accurate data entry, proper documentation, and timely lodgment.
- Verify and maintain the accuracy of fund‑related information, including fund prices, income distribution details, documents, and fund sizes.
Back Office Support
Payment Services & Operations
Customer & Operational Support
Job Requirements
All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.
Note : Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks / abilities may be required of the incumbent, relative to the specific assignment.
Experience Level
Entry level (i.e., Exec, Snr. Exec)
Language
Skillset
Benefits
Company Overview
iFAST Corporation is a global digital banking and wealth management platform headquartered in Singapore, providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net‑worth investors in Asia. The Group offers access to over 17,000 investment products including funds, bonds and Singapore Government Securities (SGS), stocks, Exchange Traded Funds (ETFs), insurance products, and services including online discretionary portfolio management services (DPMS), research and investment seminars, financial technology (fintech) solutions, banking, pension administration, investment administration and transaction services. The company is also present in Hong Kong, Malaysia, China and the UK.
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Operation Executive • Kuala Lumpur, Kuala Lumpur, Malaysia
Pekerjaan berkaitan
%20Sdn%20Bhd)
- Dinaikkan pangkat
Operations Deputy / Director
NexperiaSeremban, Negeri Sembilan, Malaysia Operations Deputy / Director page is loaded## Operations Deputy / Directorlocations : Serembanposted on : 今天发布job requisition id : R- • •About The Role • •We are seeking a senior, results-oriented oper...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Remote Digital Marketing Executive : E‑Commerce & Ads Expert
VDart MalaysiaSelayang Municipal Council, Selayang Municipal Council, Malaysia A leading digital marketing company in Malaysia is seeking a qualified candidate for a role focused on e-commerce and digital marketing.
The ideal candidate will have a Diploma or Degree in a releva...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Application Maintenance / Production Support (L3), CoreBanking
Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Manage end-to-end software development and support, focusing on L3 production fixes.Handle analysis, design, implementation, testing, and issue resolution.
Ensure quality assurance aligned with the ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior IT Executive (POS Support)
Bata (Malaysia) Sdn BhdPetaling Jaya, Selangor, Malaysia Diploma or degree in Information Technology or a related field.IT support, infrastructure maintenance, or a similar technical role.
Good knowledge of Windows OS, Microsoft 365, networking, and basic...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Operations Deputy / Director
Nexperia Malaysia Sdn.Bhd.Seremban, Negeri Sembilan, Malaysia We are seeking a senior, results‑oriented operational leader to join our executive team as the.Operation Director / Deputy Director.
This position holds ultimate responsibility for our entire Assemb...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Legal & Compliance Exec — Contracts & Regulations (Remote)
Nala GroupsKuala Selangor, Kuala Selangor, Malaysia A legal services company is looking for a Legal & Compliance Executive in Malaysia.The role involves drafting regulations and contracts, ensuring compliance, and reviewing business documents.The id...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Application Production Support
Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia At least 4-5 years’ experience in relevant Banking / Information Technology.Proficient in IBM AS400 platform.Knowledge of Silverlake’s banking software suite.
Degree in Computer Science, Engineering...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Application Maintenance / Production Support(Core Banking)L3-for a Leading Bank in Kuala Lumpur, Malaysia
Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Application Maintenance / Production Support (L3)- Core Banking.We work closely together to harness the power of technology to support our physical and digital banking services and operations.This in...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Executive Leader, Global Assembly & NPI Operations
NexperiaSeremban, Negeri Sembilan, Malaysia A leading semiconductor company in Seremban is seeking a senior operational leader as Operation Director / Deputy Director.
This role oversees a large-scale manufacturing organization with employe...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
R&D Assistant Manager - Furniture Product Innovation
Talent RecruitPort Klang, Selangor, Malaysia A growing furniture manufacturing firm in Port Klang is seeking an Assistant Manager for Research & Development.The role involves leading new product development, managing sample teams, and providi...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Technical Solutions Architect II
Akamai Technologies GmbHSeremban, Negeri Sembilan, Malaysia Join the Technical Solutions Architect team.Akamai is working to simplify the way people work in the cloud.The team's mission is to accelerate innovation by making computing simple, scalable, acces...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Partner Service Mandarin Speaker (WFH Opportunity)
ConcentrixSeremban, Negeri Sembilan, Malaysia Concentrix Federal Territory of Kuala Lumpur, Malaysia.Be among the first 25 applicants.Direct message the job poster from Concentrix.
Working days : 5 working days and 2 off days in a week.Intake Da...Tunjukkan lagiKemas kini terakhir: 6 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Digital and telesales lead generation executive
SEKIM InternationalSeremban, Negeri Sembilan, Malaysia Digital and telesales lead generation executive.SEKIM International PTE Ltd, with HQ in Singapore, is looking for a lead generation executive to support the company's operations across South East A...Tunjukkan lagiKemas kini terakhir: 6 jam yang lalu
- Dinaikkan pangkat
Purchasing Executive - Mandarin Speaker (Furnituremanufacturer)
Talent RecruitSeremban, Negeri Sembilan, Malaysia Procurement and Purchasing Operations.Source, evaluate, and negotiate with new and existing suppliers to obtain competitive pricing, quality products, and timely deliveries.Prepare and issue Purcha...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Operations Director - Semiconductor Assembly & Test
Nexperia Malaysia Sdn.Bhd.Seremban, Negeri Sembilan, Malaysia A global semiconductor leader in Malaysia is seeking an experienced Operation Director / Deputy Director to manage a large-scale manufacturing operation.
You will be responsible for driving performa...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Mandarin Speaker - Customer Support (Remote After 3 Months)
ConcentrixSeremban, Negeri Sembilan, Malaysia A customer service provider is seeking an entry-level customer service representative in Kuala Lumpur.The role offers a basic salary of RM3000, with potential allowances and the ability to work fro...Tunjukkan lagiKemas kini terakhir: 6 jam yang lalu
- Dinaikkan pangkat
Product Executive
Talent RecruitPuchong, Selangor, Malaysia We are representing our client a distribution and sales operations company for bicycles, parts and accessories based in Puchong to fulfill a role as Product Executive.
Compilation of market informat...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Promotions Executive
Alpha Iota BPO Sdn BhdKuala Lumpur, Malaysia Join Our Alpha Iota Family, Where Everyone Wins!.Learning & Development Programs to Upskill Yourself.Employee Accommodation & Food Allowance.
Tons of Health and Wellness Perks & Benefits.Motivating ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu