Health Actuarial and Analytics Operations Leader

Overview

Health Actuarial and Analytics Operations Leader

Ready to lead a team with varied strengths, drive pivotal initiatives and shape the future of global health services from Mexico City? Excel at handling sophisticated portfolios and customer relationships, while fostering innovation and operational excellence? Join our dynamic organization in Mexico City and become the driving force behind impactful client services, team development and business expansion. Here, your leadership will not only inspire colleagues but also contribute to the evolution of international health solutions!

This full-time hybrid position is based in our Mexico City office, with flexible work options available later. The role supports multiple business areas and an excellent opportunity to join a collaborative and high-performing team that operates globally.

What the day will look like

As an Operations Leader in Aon\'s health actuarial and analytics area, your day-to-day will center on supervising client services and leading colleagues across a diverse, global health portfolio. You’ll balance benefits management with cost control, ensuring client programs align with their strategic goals. Expect to work with end-to-end solutions, applying a structured, systematic approach while employing Aon\'s purchasing power. You’ll build and nurture client relationships, meet or exceed delivery expectations, and help drive business retention and growth, including onboarding new clients and preparing them for seamless ongoing service.

How this opportunity is different

This is a unique and multifaceted opportunity unlike many others in the health and benefits sector. While many managerial roles in this field focus on operational oversight and client service delivery, this position is distinguished by its combination of strategic, operational and people-centric responsibilities at regional and global levels. The scope, impact and career development potential set this opportunity apart, making it a compelling choice for professionals seeking not just advancement, but progressive leadership challenges. Responsibilities include :

• Lead regional operational excellence : Oversee all project deliveries across a 20-30 member team, ensuring top-tier results in quality, cost, and timelines.
• Empower and develop leaders : Take charge of the career advancement, succession planning and overseeing of people managers and teams through training, mentoring and job rotation.
• Foster creativity and innovation and streamline operations : Advocate for outstanding methods, technology, and automation to improve team efficiency and prioritization.
• Develop positive relationships with customers, boost business development, and support cross-departmental career growth opportunities.
• Risk and governance leadership : Proactively coordinate risk management, facilitate succession planning for key positions, and work together to cultivate a culture of continuous improvement and involvement.

Skills and experience that will lead to success

This role requires a strong foundation of leading others and understanding the nuances of a corporate environment. A candidate with at least six years of people leadership experience and 12 years in a work environment would feel challenged, yet equipped for the role.

Education

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.

As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

Nothing in this job description restricts management\'s right to assign or reassign duties and responsibilities to this job at any time.

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