Tawaran kerja ini tidak tersedia di negara anda.
Senior Manager / Manager for Channel Operations Division
Bank IslamKuala Lumpur, Kuala Lumpur, Malaysia4 jam yang lalu
Penerangan pekerjaanStatistical Reporting Serve as CASA Statistical Officer, ensuring accuracy, integrity, and timeliness of submissions to regulators (e.g., BNM). Provide operational data insights to support management decision-making. Oversee all regulatory, management, and internal statistical reporting to ensure timeliness and accuracy. Guide the team in preparing data analysis and delivering insights to support other business units as required. Ensure adherence to service level agreements (SLAs) for all reports. Operational Management Oversee the department's overall day-to-day management and operations. Manage GL tracking, cost monitoring, and budget utilization to ensure accuracy and control. Prepare, review, and update the division's annual budget, ensuring timely submission. Assist in the development and monitoring of the Division's Business Plan and Budget. Drive cost containment initiatives and provide reporting on financial efficiency. Strengthen governance through transparent tracking of resources and expenditures. Monitor sufficiency, readiness, and replenishment of IT devices across branches (e.g., biometric devices, pinpads, digital signature devices, Tally printers). Address daily administrative and operational needs of the department Project & Change Management Act as Secretariat for the Network Expansion Committee (NEC), including agenda setting, documentation, deliberations, and follow-up on strategic decisions. Coordinate the Bank's network distribution strategy, covering branch openings, relocations, closures, Ar-Rahnu rationalization, counter optimization, Premier Wealth Centre (PWC) initiatives, and sustainability / ESG projects (e.g., Green Branch). Review business proposals, assess layouts and space optimization, evaluate feasibility, ensure regulatory compliance, and monitor project progress to enhance branch efficiency and customer experience. Oversee team involvement in developing new or updated business requirements for system / process enhancements. Ensure team participation in user acceptance testing (UAT) and post-implementation reviews as required. Human Development / People Management Coach and guide subordinates in their roles, responsibilities, and skills. Identify training needs across Channel Operations in collaboration with stakeholders, ensuring alignment with regulatory and internal requirements. Foster a positive, high-performance team environment. Oversee HR-related requirements including resourcing, staff movement, PMD, talent development, and succession planning. Lead the design and delivery of training programs for branch operations staff (onboarding, refresher, system / process enhancements). Monitor training effectiveness through evaluation frameworks, performance tracking, and reporting. Ensure subordinates fulfill mandatory learning requirements and e-courses set by Group Human Resource, ORMD, Shariah, and Compliance. Risk, Control & Governance Serve as Risk Controller for the department, including support for Business Continuity Management. Ensure full adherence to internal policies, guidelines, and external regulatory requirements. Oversee implementation of risk control tools and monitor compliance with the Operational Risk Management Framework to minimize Gross Potential Loss. Ensure compliance with parameters set by Risk Management, Shariah, Compliance, auditors (internal and external), and regulators. Enforce compliance with all SLAs. Others Carry out any other assignments as directed by the Head, ensuring timely and quality delivery. Acknowledge and enforce awareness that non-compliance with regulators or internal procedures may result in penalties or reprimands. Strong leadership skills with high commitment and passion for success and excellence Excellent communication and interpersonal skills with good business acumen Innovative, assertive, highly independent, committed, resourceful and result-oriented Strong analytical skills with great attention to details Possess good problem solving and decision-making skills
Overview
Summary
- Manage regulatory reporting and track key operational KPIs (including usage, uptime, and performance across all channels under Channel Operations), while overseeing cost and budget monitoring, GL tracking, and extracting operational data to support data-driven decision-making.
- Lead a team of data analytics experts responsible for accurate data collection, processing, modelling, and analysis, ensuring all reporting deliverables (regulatory, management, and internal) are completed accurately and within the agreed SLAs.
Key Performance Areas
Years of Experience
More than 10 years' experience in banking industry (preferably in electronic channels as well as branch networks)
Specific Skills / Knowledge and Certification Required
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Operation Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
Pekerjaan yang berkaitan
- Dinaikkan pangkat
Channel Development Manager
Exclusive NetworksSepang, Selangor, Malaysia Channel Development Manager page is loaded## Channel Development Managerremote type : Fully On-Sitelocations : Remote Malaysiatime type : Full timeposted on : Posted Yesterdayjob requisition id...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
- Baharu!
T&T Senior Manager / Director - Operations, Industry & Domain Solutions (Insurance) - SG
Deloitte PLTKuala Lumpur, Kuala Lumpur, Malaysia Select how often (in days) to receive an alert : .T&T Senior Manager / Director - Operations, Industry & Domain Solutions (Insurance) - SG.
Service Line / Portfolios : Engineering, AI & Data.Location : ...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu
- Dinaikkan pangkat
Senior Manager, Analytics
2XKuala Lumpur, Kuala Lumpur, Malaysia Office Location : Wilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Designation : Senior Manager, Analytics.
Position description : The Senior Manager of Analytics is respon...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
general manager operations
Two95 International Inc.Batu Caves, Selangor, Malaysia General Manager of Operations to join our team.As the General Manager of Operations, you will be responsible for overseeing and managing all operational aspects of the company.You will work closely...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Partner Sales Director - IHV Alliances
CanonicalSepang, Selangor, Malaysia Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Partner Sales Director - IHV Alliances.
Canonical Kuala Lumpur, Federal Territory of Kuala L...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
Manager / Senior Manager, Network
Proton New Energy Technology Sdn BhdSubang Jaya, Selangor, Malaysia Talent Acquisition (Automotive | Electric Vehicles).Drive the development of a comprehensive dealer network strategy to support PRO-NET’s current objectives and long-term growth plans.Strengthen in...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Senior Manager, Audit
Prudential Services AsiaKuala Lumpur, Kuala Lumpur, Malaysia Prudential’s purpose is to be partners for every life and protectors for every future.Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion as...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Head of Operations
dobiQueenGombak, Selangor, Malaysia Are you a resilient problem-solver who thrives in dynamic environments? Do you have a passion for personal growth and a commitment to delivering exceptional results? Join our fast-growing, tech-dri...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu
- Dinaikkan pangkat
Senior Manager / Manager for Channel Operations Division
Bank Islam Malaysia BerhadKuala Lumpur, Kuala Lumpur, Malaysia Manage regulatory reporting and track key operational KPIs, while overseeing cost and budget monitoring, GL tracking, and extracting operational data to support data-driven decision-making.Lead a t...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Strategic Business Development Lead- Large Corporates
PayMate India LimitedSepang, Selangor, Malaysia Strategic Business Development Lead - Large Corporates.You will play a key role in managing and delivering PayMate’s expansion plan into the Asia Pacific region.
The role will have the opportunity t...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Senior SAP Transformation Consultant
EPI-USE Labs GmbHSepang, Selangor, Malaysia Role : Senior SAP Transformation Consultant.We are seeking Advanced Consultants with a strong interest and aptitude in solutions architecture.
Role holders will be Subject Matter Experts across relev...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Manufacturing & Operations Director – Aerospace Machining
NAFCOSeremban, Negeri Sembilan, Malaysia We are seeking an experienced and results-driven Manufacturing Manager / Director to lead and oversee the full spectrum of manufacturing operations in the machining industry.The ideal candidate wil...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu
- Dinaikkan pangkat
Senior Delivery & Technology Operations Manager
Mindvalley, Inc.Sepang, Selangor, Malaysia Ready to Lead High-Performing Delivery and Operations Teams?.Senior Delivery & Operations Manager.In this senior leadership role, you\'ll establish the vision and strategy for delivery excellence w...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Enterprise Channel & Partnerships Associate
PortcastSelayang Municipal Council, Selayang Municipal Council, Malaysia Portcast is a venture-backed startup which predicts global trade flows to help logistics and shipping companies become more profitable.
We are a predictive analytics company that offers a fast-paced...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Senior Key Accounts Manager (Sales)
Vanity CosmeceuticalKlang City, Selangor, Malaysia We’re looking for a results-driven Senior Key Accounts Manager to grow and manage strategic partnerships for our Offline Channels.
In this role, you’ll be responsible for meeting sales targets, exec...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu
- Dinaikkan pangkat
Senior Marketing Manager Malaysia & Singapore
DE-CIX Management GmbHSepang, Selangor, Malaysia DE-CIX (German Commercial Internet Exchange) is the world's leading Internet Exchange operator.With operations in Europe, Africa, the Americas, the Middle East, and Asia, we work at the heart of th...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
- Baharu!
General Manager - Commercial Solar Solutions
Michael PageKuala Selangor, Kuala Selangor, Malaysia Strategic leadership role in a high-growth sector.Opportunity to scale a solar business with strong backing and market potential.
Our client is a fast-evolving solar energy provider, recently acquir...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu
- Dinaikkan pangkat
- Baharu!
General Manager
GT-Max MotorsKlang City, Selangor, Malaysia Manage the daily operations of the company, ensuring business objectives are met efficiently and effectively.Oversee sales operations, ensuring targets are met or exceeded.Monitor market trends, co...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu