Tawaran kerja ini tidak tersedia di negara anda.
Customer Service Mandarin
DSS Software Solutions Sdn BhdCyberjaya, Selangor, Malaysia1 hari lalu
Penerangan pekerjaanGreet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and / or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and / or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Job requirements may vary by country and will not contravene any local lawsNote : High school diploma with three to six months of relevant experience preferred Courteous with strong customer service orientation Strong computer navigation skills, Keyboarding Skills, internet surfing and PC Knowledge. Ability to effectively communicate, both written and verbally as a bilingual speaker for first language of support as well as Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Cyberjaya : Reliably commute or planning to relocate before starting work (Required) Can you write Mandarin? Diploma / Advanced Diploma (Required) Customer service : 1 year (Preferred) Tradition Mandarin (Required)
Job Description
Essential Functions / Core Responsibilities
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide
- resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with
the customer
Candidate ProfileEnglish. (With basic understanding to industry related terminologies).
Based on location and / or program, additional experience / skills may be required.
Initial paid training in Malaysia
Job Type : Full-time
Pay : RM4, RM5,500.00 per month
Ability to commute / relocate :
Application Question(s) :
Education :
Experience :
Language :
Buat amaran kerja untuk carian ini
Customer Service • Cyberjaya, Selangor, Malaysia
Pekerjaan yang berkaitan![Mandarin Speaking Customer Service Officer / Sales Coor [Offset Packaging Industry] in Balakong [GG]](https://cdn-logos.talent.com/v1/logo/image?feedcode=job-majestic-my&company_name=Polymorph%20Recruitment)
%20Sdn%20Bhd)
Join our dynamic team as a Customer Service Executive, where you'll be the first point of contact for clients, providing timely support and solutions through calls, chats, and emails.This role offe...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
Mandarin Speaking Customer Service Officer / Sales Coor [Offset Packaging Industry] in Balakong [GG]
Polymorph RecruitmentBalakong, Selangor, Malaysia Diploma / Degree in Business Administration / Marketing.Preferably minimum one (1) year working experience in similar fields OR Minimum three (3) years of working experience in related fields (if witho...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Service Executive ( Mandarin Speaking)
Limocab (M) Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Customer Service Executive - Mandarin Speaker.Location : Kuala Lumpur, Malaysia.The selected candidate will be the first point of contact for customers, handling booking inquiries professionally and...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Mandarin QA Customer Service Support Role
Agensi Pekerjaan JobScoper Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia Create and update QA guidelines, and evaluation forms.Review and assess customer interactions (calls, chats, emails) to ensure quality standards are met.
Identify performance trends, gaps, and train...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Support Manager (Johor Bahru, Mandarin speaking)
ExelySepang, Sepang, Malaysia IT company specialising in online solutions and websites for the hotel industry.We help hoteliers increase their direct sales and automate operations.
With a client base of over 5000 properties from...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
- Dinaikkan pangkat
Mandarin Customer Service | KL Eco City | Basic 4k + 1-3kIncentive
J-Recruit Recruitment AgencyKuala Lumpur, Malaysia Transport Allowance, Attendance Allowance.Provide exceptional support to our Mandarin-speaking customers via email, and chat.
Resolve inquiries, troubleshoot issues, and ensure customer satisfaction...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Mandarin Customer Service
TPKuala Lumpur, Kuala Lumpur, Malaysia Calling for fresh grads in hospitality management.We welcome candidates who have completed their internship in the hotel industry and are seeking to transition into a new work environment, while ma...Tunjukkan lagiKemas kini terakhir: 17 hari yang lalu
- Dinaikkan pangkat
Mandarin Speaking Customer Service Executive (Import and Export) in Setia Alam- GG
Polymorph RecruitmentSetia Alam, Selangor, Malaysia Minimum SPM or related certificate.Proficient in English, Mandarin, and BM.Strong problem-solving, communication, and multitasking skills.
Computer literate (MS Office, Email, CRM).Independent and a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
E-Commerce Support - Mandarin (WFH)
TPKlang City, Selangor, Malaysia We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (Mandarin-speaking) WORK FROM HOME.
In this role, you will be the first point of con...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang
TPPuchong, Selangor, Malaysia Follow US Shift (including weekends / public holidays, if required).Competitive Salary + Language Allowance + Health Benefits.
Provide accurate information, guidance, and follow-up on patient cases an...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist Proficient in Mandarin
Private AdvertiserKepong, Kuala Lumpur, Malaysia Excellent Mandarin communication skills, basic English communication skills.Fresh graduate are welcome to apply.Prior experience in promoter roles, sales, customer service, or tele-sales is an adva...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
Advisor I. Customer Service- Mandarin Speaker E-Commerce CL 12
Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use ...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
- Dinaikkan pangkat
Mandarin Customer Service
IGT SolutionsBest View Hotel Subang Jaya, Selangor, Malaysia Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1 / 51a, Seksyen U1, 40150 Shah Alam, Selangor.LRT 或 KTM Subang Jaya 站 / Near LRT or KTM Subang Jaya station).
Handle inbound and outbound calls and ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Service Representative - Mandarin (Work from Home)
TPKuala Selangor, Kuala Selangor, Malaysia We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (Mandarin-speaking) WORK FROM HOME.
In this role, you will be the first point of con...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
- Dinaikkan pangkat
Teammates (Customer Service Representative) - Mandarin Speaker
TaskUsPetaling Jaya, Selangor, Malaysia What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients.Provide customer...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Service Team Lead
iSoftStoneSelangorMalaysia, Selangor, Malaysia We are seeking an experienced and dynamic Customer Service Lead to oversee a growing team and ensure the delivery of outstanding service to our customers.
The ideal candidate will have a strong back...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
Advisor I, Customer Service – Mandarin
Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use ...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
- Baharu!
Customer Service Executive - Mandarin Speaker - Ara Damansara
Arvion ServicesPetaling Jaya, Selangor, MalaysiaQuick Apply
- Dinaikkan pangkat
Mandarin Speaking Admin Customer Service
JEV Management & TradingPetaling Jaya, Selangor, Malaysia Communicate with customers and the team in basic English and Chinese.Use Google Sheets and Excel for data processing and communicate via email.
Provide customer service and convey relevant informati...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu