Head of Operations

About Us

Our client is a revolutionary global initiative co-founded by Sam Altman dedicated to advancing digital identity and economic inclusion through decentralized technology. Our mission is rooted in privacy, inclusivity, and community-driven innovation.

As a rapidly expanding team of purpose-driven professionals, we are committed to deploying trustworthy, transparent, and accessible technology across Malaysia.

About the Role

We are seeking a hands-on and strategic Head of Operations to lead and scale our field operations nationwide. This is a high-impact role where you will be responsible for building and managing a distributed team, establishing operational sites, and fostering meaningful relationships with local communities and key stakeholders.

What You'll Do

• Build, lead, and manage a field team of 3050 staff across multiple regions in Malaysia.
• Develop and optimize staff rosters, schedules, and operational workflows to maximize efficiency.
• Identify, evaluate, and secure new operational sites to support expansion goals.
• Travel frequently to sites nationwide to troubleshoot, provide support, and ensure operational excellence.
• Address real-time challenges on the ground and ensure smooth day-to-day operations.
• Represent company in community engagements and stakeholder meetings.

What We're Looking For

Must-Haves :

Nice-to-Haves :

Soft Skills :