Receptionist

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA : The Receptionist / Switchboard Operator has the responsibility to deliver a friendly, efficient customer service and to create a warm and welcoming atmosphere for employees and guests.

Key Responsibilities :

• Takes responsibility for the reception area, ensuring the reception area is tidy and presentable.
• Receives and welcomes Guests and advises the relevant internal stakeholders of the guest / visitor’s arrival timeously.
• Answers, screens and redirects incoming calls.
• Routes emergency calls, forwarding them to the appropriate internal stakeholders, ensuring that the call reaches the appropriate person.
• Performs administrative duties such as typing, capturing and updating information on the relevant systems.
• Sorts mail and packages when required.
• Manages all logistics relating to public meeting rooms.
• Ensures that detailed messages are passed on to relevant persons immediately.
• Screens walk-in clients / guests.
• Establishes and maintains an electronic / manual diary for scheduled appointments.
• Handles queries related to the company’s products, services and / or people.
• Performs any other related task as required.

Requirements :

Academic Qualifications and Certifications :

Required Experience :

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