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Specialist, Prepaid Analytics & Insights
U Mobile Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia2 hari lalu
Penerangan pekerjaanBronze Winner in Cross-Generational Workforce Engagement (2024) Gold Winner for Excellence in Workplace Culture (2021) Comprehensive medical, dental, optical and insurance benefits Flexi working hours arrangements Staff Line & Device Subsidy Smart Casual Attire Child Parental Care Leave Convenient location with access to public transport (Imbi Monorail / Bukit Bintang MRT) Special employee discounts for selected F&B Brands The role supports the Prepaid Team by preparing accurate reports, dashboards, and analyses to track business performance and campaign results. This includes extracting and validating data, delivering recurring and ad-hoc reports, and providing actionable insights to address performance issues and optimize processes. The role also contributes to process improvements and collaborates with cross-functional teams to support decision-making and business needs. Data Preparation & Reporting Prepare and deliver daily, weekly, and monthly recurring reports, ensuring accuracy and timeliness. Verify report figures and promptly alert stakeholders when discrepancies or unusual trends are detected. Build, update and maintain Power BI dashboards to track prepaid performance, especially for campaign launches or new product rollouts. Analysis & Insights Support decision-making by exploring challenges such as performance drops, campaign results or product uptake. Conduct basic comparable analyses to validate findings and provide recommendations. Work closely with marketing, operations, and management teams to solve operational challenges and optimize processes. Process Improvement & Ad-Hoc Support Provide ad-hoc reports and analysis for urgent requests or special projects. Support other projects and assignments as required by management. Minimum Bachelor’s degree in Business, Statistics, Computer Science, IT, or a related field. Passion for working with data and solving business challenges through insights and reporting. 2–4 years of relevant experience in data reporting, analysis, or business intelligence is a plus point, preferably in the telecommunications or prepaid industry. Strong SQL skills for data extraction and preparation. Advanced proficiency in Power BI for dashboard design and performance tracking. High proficiency in Microsoft Excel for report preparation and validation. Understanding of basic data analysis techniques and statistical concepts. Highly detail-oriented, ensuring all reports and dashboards are accurate and reliable. Proactive in highlighting discrepancies, unusual patterns, or potential issues to stakeholders. Strong communication and interpersonal skills to collaborate effectively with marketing, operations, and management teams. Ability to manage recurring deliverables and analytical tasks in a fast-paced, dynamic environment. Analytical thinker with problem-solving skills and a mindset for continuous improvement.
Specialist, Prepaid Analytics & Insights
Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization!
Top Reasons To Join Us!
- Awarded For
Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
Job Summary
Day-To-Day Activities
Support the Prepaid Team by extracting and preparing data using SQL to produce reports and outputs tailored to business needs.
Analyze prepaid business data to identify trends, patterns, and potential issues, providing actionable insights to the team.
Support the Prepaid Team to enhance reporting processes, ensuring outputs are efficient and aligned with business needs.
About You
What’s Next?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
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