Assistant Manager, Order Management

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation. Touch ’n Go will always be here to inspire our talents to grow as leaders and innovators, giving you the power to make a difference. Key Responsibilities Inventory Control & Monitoring Manage daily inventory operations, including stock tracking, receiving, and dispatching goods. Monitor stock levels and conduct regular audits to ensure inventory accuracy. Develop and maintain inventory forecasting methods to prevent overstocking or stockouts. Manage inventory replenishment processes based on sales forecasts, lead times, and demand fluctuations. Collaborate with purchasing and sales teams to determine reorder points and optimize stock levels.

Warehouse Coordination Coordinate with the warehouse team to ensure accurate and efficient inventory movement. Oversee the implementation of Warehouse Management Systems (WMS) to streamline inventory handling.

System Integration & Data Management Maintain integration between inventory management systems and other business software, such as ERP (e.g., SAGE), ensuring accurate data flow. Analyze inventory data and generate reports on stock levels, trends, and performance metrics.

Process Improvement Develop and implement inventory management best practices and procedures. Identify areas for process improvements and implement strategies to reduce waste, improve accuracy, and lower costs.

Compliance & Documentation Ensure compliance with all inventory control policies and procedures. Maintain accurate and up-to-date documentation related to inventory management, stock movement, and reporting.

Job Requirements

Bachelor\'s degree in Business, Supply Chain Management, or a related field or similar. Working experience in Order Fulfilment, Logistics operations is preferred. Certification in relevant tools or methodologies (e.g., GWP, GPM, Lean, other relevant certification for order management) is a plus. At least 3 year work experience in similar role Strong leadership and team management skills, with experience managing multiple teams and projects. Ideal if candidate has some working experience in Operations, Business Process Improvements / Transformation, Analytics, Management / Process Advisory in related fields. Detail-oriented with good communication and interpersonal skills to work with all levels. Meticulous, strong analytical, focused on problem solving and able to interact with the team members and partners to achieve goals. Self-initiated and able to work effectively to meet the deadlines. Good team player and service-minded Strong ability to analyse data, provide conclusions and recommendations. Therefore, advanced Excel capabilities is required. A people person who are able to work across functional areas and levels of the organization and to interact at distance. Highly adaptable and flexible to accept new ideas, people and procedures and ability to have fun at the same time. Ability to take initiative in a fast-moving environment. Flexi working hours.

Additional benefits and compensation details include monthly eWallet allowance, employer EPF contribution, office pantry, mobile and broadband reimbursement, optional dependent coverage for outpatient medical benefits, extended leave options, comprehensive medical coverage, corporate membership discounts, and more.

Note : The above benefits are part of the role as described. We believe you have what it takes to fit into the Touch ’n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you\'re ready to take the next step, apply now! Touch ’n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ’n Go\’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing : Note : Only shortlisted candidates will be contacted.

Seniority level

Associate

Employment type

Full-time

Job function

Supply Chain

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