Logistics & Customer Support (MY Remote)
OddleKulim, Kedah, Malaysia30+ hari lalu
Penerangan pekerjaanYou're able to speak, read and write in Mandarin Chinese as you may be communicating to partners / customers in Singapore, Malaysia and Hong Kong You are self‑driven and highly responsible in helping merchants succeed You are pretty tech‑savvy and able to manoeuvre around technical systems You are organised and have strong attention to detail You have high work quality standard with a customer service‑oriented mindset You can excellent written and verbal communication skill You are open‑minded and able to adapt in a fast‑paced environment, and possess a good attitude towards learning and improving You are able to work on weekends / in shifts Attractive Compensation Package Work from Anywhere Flexibility Savor Culinary Delights with Monthly Food Credits
Logistics & Customer Support (MY Remote)
Oddle Federal Territory of Kuala Lumpur, Malaysia
Oddle is committed to be F&B brands’ trusted partner to digitalise, optimise and grow their business. Oddle started in 2014 as a white-label e-commerce platform and software that enabled restaurants to build their own store online with instant connectivity to local logistics partners. Today, Oddle has over 5,000 F&B brands onboarded in the region and offers a vertically integrated solution (with reservation, table ordering and even marketing services) that streamlines and consolidates both online and offline channels, giving merchants more insights on their own consumers to improve engagement with their best customers.
About the role
Our Logistics & Customer Support team prides ourselves in delivering world-class customer service to our restaurant partners and consumers. You will be part of the regional Delivery Experience team working with our logistics partners to support Singapore, Malaysia or Hong Kong markets. If you take pride in delivering that top‑notch customer service, this role is for you.
Location : Remote
What you will do
- Coordinate with our logistics partners to manage the deliveries for our merchants who are restaurant owners and advise them on delivery‑related matters whenever necessary
- Provide support and assistance to end‑consumers on delivery‑related matters via email & live chat among other channels
- Resolve delivery incidents promptly in a professional manner following guidelines and service recovery policy to the restaurant partners as well as to the end‑consumers
- Work closely with the Finance team to resolve any billing disputes
- Champion any other relevant feedback that might arise to internal teams to improve our process and service
- Working locations can be flexible, able to work remotely on weekends and when necessary
Who we're looking for
If you are driven and looking for tremendous growth opportunities and want to grow with us, we would love to speak with you soon! Send us your application and we'll get back to you in a few days.
Seniority level
Associate
Employment type
Full‑time
Job function
Customer Service and Administrative
Industries
Software Development
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Support Logistic • Kulim, Kedah, Malaysia
Pekerjaan berkaitan
We, SummitNext Technologies Sdn.BPO and Technology Solutions provider, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu 
- Dinaikkan pangkat
QA Specialist (Customer Service)
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia We, SummitNext Technologies Sdn.BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Logistic Admin
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia We, SummitNext Technologies Sdn.BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Mandarin Speaker - Customer Support (Remote After 3 Months)
ConcentrixKulim, Kedah, Malaysia A customer service provider is seeking an entry-level customer service representative in Kuala Lumpur.The role offers a basic salary of RM3000, with potential allowances and the ability to work fro...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Remote Lead Gen & Telesales Executive (Part-Time)
SEKIM InternationalKulim, Kedah, Malaysia A leading international trade company is seeking a Digital and Telesales Lead Generation Executive in Malaysia.This part-time role involves managing lead generation campaigns and coordinating with ...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
- Dinaikkan pangkat
Remote Logistics & Mandarin Support for F&B Partners
OddleKulim, Kedah, Malaysia A leading e-commerce platform in Malaysia is looking for a Logistics & Customer Support Associate to coordinate with logistics partners and support restaurant merchants and consumers with delivery-...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Logistics Customer Support Specialist — Remote-Friendly
BusinesslistBatu Kawan, Penang, Malaysia A leading logistics firm is seeking a Customer Support professional in Johor.You will manage customer inquiries, logistics vendor relationships, and ensure satisfaction across communication channel...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
- Dinaikkan pangkat
Lead Talent Acquisition : Build World-Class Teams (Remote)
BjakKulim, Kedah, Malaysia A financial services platform in Malaysia seeks a Lead, Talent Acquisition to drive recruitment efforts.This role involves managing the full-cycle hiring process and ensuring a positive candidate e...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Remote German O2C Analyst — Collections & Cash
Danaher CorporationKulim, Kedah, Malaysia A global technology company in Kuala Lumpur is seeking an O2C Analyst with fluency in German to manage collection activities.
The role involves supporting timely customer payments, stakeholder engag...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Technical Solutions Architect II
Akamai Technologies GmbHSungai Petani, Kedah, Malaysia Join the Technical Solutions Architect team.Akamai is working to simplify the way people work in the cloud.The team's mission is to accelerate innovation by making computing simple, scalable, acces...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Logistics Account Coordinator — Drive Customer Success
ExpeditorsBayan Lepas, Penang, Malaysia A global logistics company in Penang seeks an Entry-Level Account Coordinator to manage designated customer relationships and work closely with account managers.
The role requires a degree with 1-2 ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
Customer Support (logistic)
SummitNext Technologies Sdn BhdSungai Petani, Kedah, MalaysiaQuick Apply
- Dinaikkan pangkat
- Baharu!
Senior Utility Solutions Consultant (Presales) - Remote
OracleKulim, Kedah, Malaysia A leading technology firm is seeking a Principal Sales Consultant in Kuala Lumpur, Malaysia.This role requires in-depth expertise in the utility industry, focusing on presales activities and client...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
- Dinaikkan pangkat
Customer Service Specialist
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia We, SummitNext Technologies Sdn.BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Remote Customer Support Specialist (Multilingual)
Hiredly XBayan Lepas, Penang, Malaysia A leading service company in Kuala Lumpur is seeking a Customer Service Representative to deliver exceptional support and guidance to users.
Responsibilities include responding to inquiries, maintai...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Global Customer Support & Inventory Specialist
Talent RecruitPenangMalaysia, Penang, Malaysia A multinational supplier in Malaysia is seeking a Customer Support and Inventory Specialist.Responsibilities include managing domestic inventory, coordinating service visits, and supporting custome...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Logistics & Customer Support (MY Remote)
OddleBayan Lepas, Penang, Malaysia Logistics & Customer Support (MY Remote).Oddle Federal Territory of Kuala Lumpur, Malaysia.Oddle is committed to be F&B brands’ trusted partner to digitalise, optimise and grow their business.Oddle...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Global Logistics Customer Success Specialist
Noatum Cruise ServicesGeorge Town, Penang, Malaysia A global logistics provider in George Town is seeking a Customer Service Executive responsible for managing shipment booking, quotations, and customs clearance processes.
The ideal candidate will ha...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
- Dinaikkan pangkat
Specialist Customer Logistics Management
Infineon Technologies AGSimpang Ampat, Penang, Malaysia Be an active member of the account team to enable customer growth by being the first point of contact for demand fulfillment topics across Infineon.
Self responsibly manage given tasks within job sc...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu