Deputy Head, Express Division

We are seeking a results-driven leader to support and strengthen the operations of our nationwide Express Division, which manages first-mile pickup and last-mile delivery across 100 branches, and agents network across Malaysia & Singapore. This position plays a critical role in driving service excellence, cost efficiency, and network reliability across our core logistics operations.

The role is ideal for an operations leader who thrives in a fast-paced, data-driven environment and is looking to grow into a broader leadership capacity within a high-impact division. This role also offers high-visibility leadership platform with future progression potential based on performance and organizational needs.

Key Responsibilities

• Lead pick up and last mile operations to achieve core KPIs.
• Drive operational standardization and continuous improvement across first-mile and last-mile networks.
• Oversee performance and capability development of Regional Managers and HQ operations teams.
• Strengthen collaboration between internal branches and 3PL partners to ensure seamless customer experience.
• Implement cost optimization and process excellence initiatives that enhance scalability and reliability.
• Uphold a high-performance, ownership-driven culture consistent with top-tier logistics standards.
• Responsible on network capacity planning and expansion.
• Collaborate with other departments to support the pre and post sales activities.
• Responsible on the budget planning and monitoring.

Key Responsibilities

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