Overview
We are seeking a highly skilled and customer-focused Senior Network Engineer to join our team. This role is embedded within a client’s environment to provide expert-level support, proactive network optimization, and strategic guidance for managed network services. You will be the go-to technical resource, ensuring the reliability, performance, and security of the client’s network infrastructure.
Key Responsibilities
- Deliver day-to-day operational support for managed network services (routing, switching, wireless, security).
- Troubleshoot and resolve complex network issues, escalating to TAC when needed.
- Monitor network health and performance using dashboards and analytics tools.
- Assist in network upgrades, migrations, and new deployments.
- Conduct network audits and recommend performance improvements.
- Maintain accurate documentation of configurations, incidents, and changes.
- Provide regular reports and updates to stakeholders.
- Conduct workshops and training sessions for client teams.
- Collaborate with internal engineering and support teams to resolve escalated issues.
Required Technical Skills
Strong understanding of IP networking, routing protocols (BGP, OSPF, IS-IS), and MPLS.Experience with managed network platforms (e.g., Aruba Central, Cisco Meraki, Juniper Mist).Familiarity with network security technologies (firewalls, VPNs, NAC).Proficiency in CLI environments and scripting (Python preferred).Hands-on experience with enterprise-grade hardware (e.g., MX, QFX, EX series).Soft Skills
Customer Focus : Builds trust and maintains strong relationships with clients.Communication : Clear and effective verbal and written communication.Problem-Solving : Analytical and resourceful in resolving complex issues.Adaptability : Thrives in dynamic environments and adjusts to evolving needs.Collaboration : Works well with cross-functional teams and stakeholders.Time Management : Prioritizes tasks and meets deadlines under pressure.Initiative : Proactively identifies and addresses potential issues.Professionalism : Maintains integrity, confidentiality, and accountability.Qualifications
Bachelor’s degree in Computer Science, Engineering, Information Technology or related field.Relevant certifications preferred :Aruba Certified Mobility Associate (ACMA)
Cisco Certified Network Professional (CCNP)Juniper Networks Certified Internet Specialist (JNCIS)ITIL Foundation (for managed services context)Why Join Us?
Work with cutting-edge network technologies.Be part of a collaborative and innovative team.Opportunity to grow your career in a client-facing technical role.Competitive salary and benefits package.What We Offer
At BOFFO SDN BHD, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy a range of benefits including health insurance, training and development opportunities, and flexible work arrangements to help you maintain a healthy work-life balance.
About Us
BOFFO SDN BHD is a leading information and communication technology company that provides innovative solutions to clients across various industries. With a strong focus on excellence, innovation and customer satisfaction, we are constantly seeking talented individuals to join our dynamic team and contribute to our continued success.
Apply now and become a part of our growing network engineering family!
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