Analyst,HR Claims-2

Posted today

Job Description

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements.

Analyst, HR Services (Payroll)

How will you CONTRIBUTE and GROW?

How Will You Be Contributing to Our Success?

As an Analyst, under China Payroll team , you :

• Responsible for completing the payroll run and all subsequent activities that includes payroll results validation, salary disbursement, payroll posting to Finance as well as statutory submission as per the agreed service levels for payroll managed by GBSC.
• Liaise closely with the payroll-outsourced vendors (for countries utilizing outsource vendor) to perform the relevant payroll validation and ensure accuracy of the payroll results before requesting for approval of the payroll results.
• Provide resolution to relevant payroll queries escalated from the service desk team.
• Contribute to issues resolution during internal payroll process and HR review meetings.
• Work closely with GBS HR Payroll Team Lead to execute any process improvements within the department.
• Perform regular updates and enhancements to job aids, standard operating procedures, FAQs, knowledge database and other reference materials to assist in resolving employee enquiries and issues.
• Support GBS HR Payroll Team Lead in any providing the relevant information or documentations required by internal / external auditors to assist with the periodic audit reviews.
• As Payroll Analyst for China, process the payroll in-house using a system called Platinum.

HR Shared Service Transition

Support the setup activities of a GBS HR which includes the following but not limited to :

• Transition activities across APAC ensuring compliance to standardized processes as well as statutory regulations.
• Support the implementation of GBS HR supporting tools and technologies
• Support key activities (i.e. training and etc) for a successful transition to the GBSC

The successful candidate should have :

• 1 - 3 years of China payroll operations experience. Experience in a shared services / GBS environment or large organisations will be an advantage.
• Fresh graduates who are fluent in Mandarin language and possess strong interest in payroll / HR are welcome to apply
• Experience is liaising with outsourced payroll providers and country authorities, particularly China
• Experience in processing China payroll and end-to-end payroll activities.
• Experience with APAC countries payroll and labour regulations - particularly for China
• Fluent communication skills in English and Mandarin, both written and spoken. Additional languages a plus
• Knowledge in payroll systems to perform the relevant payroll activities.
• Knowledge and skill in the use of Microsoft Office / Google Workspace of software particularly Excel / Sheets.
• High level of discretion and confidentiality with the handling of the payroll data and results.
• Knowledge of data privacy act and other payroll related regulations.

What We Offer :

• Office location is accessible via MRT (Bandar Utama station)
• Highly engaged and empowered work culture
• Dynamic multinational team of more than 14 nationalities
• Continuous learning & development

We take care of our employees :

• Medical card coverage for self and dependents (outpatient and inpatient)
• Extended health & flexi benefits coverage (Child's specialist claim, Pap Smear, Mammogram, Self Relaxation Expenses, Fur Benefits etc.)
• Monthly NICE Program activities for team bonding and well-being lifestyles

About Air Liquide

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders, and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Executive- Claims Analyst

Petaling Jaya, Selangor MYR60000 - MYR80000 Y IA International Assistance Sdn Bhd

Posted today

Job Description

Key Responsibilities

• To perform medical insurance claims assessment according to the Health Insurance and Medical guidelines, rules, and regulations of the Health Insurance Policy, Plan, and Benefits.
• To assess the legal implications, and potential risks and protect our client's interest.
• To ensure that all claims are paid in a timely and accurate manner.
• To investigate claims through liaison with relevant parties to determine the validity of the claims and liability of the insurer.
• Accountable on daily operations in order to meet or exceed productivity or service standards as defined by Management in line with department or team goals.
• Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance with all regulatory and corporate requirements.
• The claims analysts will review billing information for correctness and completeness. The analyst reviews medical billings for the reasonableness of tests, procedures, and hospital stays.
• The analyst refers to medical claims for further investigation when more information is necessary or when claims are not medically reasonable. Medical claims may require additional documentation or investigation before the payment guarantee is confirmed.
• Analysts review incurred claims to ensure accuracy. The analyst identifies inaccuracies of incurred claims and works with the necessary party to resolve claims incurred in error.
• Responsible for all incoming and outgoing calls as a procedure for each claims experience
• Manage time and be able to work on shifts, guided by the team managers on a 24 / 7 service level deliverables
• Meet company KPIs on a monthly and yearly basis where applicable.
• Minimum Diploma in Nursing or any other Medical Related Allied Health qualification.
• Candidates with Medical Degrees will be an added advantage.
• Working experience in Healthcare, Insurance, TPA, or related fields will be an advantage.
• Must be computer literate and have a good command of English and Bahasa Malaysia. Literacy in other languages would be an advantage.
• Have a good foundation in delivering quality service to customers.
• Knowledge of medical terminologies especially Disease and Treatment will be an advantage.
• High motivation and must be a strong team player, able to manage stress management and willing to work flexible hours.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Able to work on 24 / 7 rotation schedule (AM,PM,ON)
• Candidate / s with Call Centre / Contact / Service Desk center experience will be an advantage.
• Fresh graduates are encouraged to apply.

HR Analyst

Petaling Jaya, Selangor MYR40000 - MYR60000 Y Infosys BPM

Posted today

Job Description

Specific Responsibilities :

• Act as point of contact for all escalated HR related queries from employees and partners.
• Organize and maintain employee records in a HR Shared Services hub.
• Co-ordinate administration for HR projects & participate in HR audits.
• Co-ordinate HR projects, meetings and training seminars.

Manage Employee Life cycle processed as per approved guidelines :

Initiate Hire and creating employee profile in WD

• Process Job change transaction in WD (Reporting change, organization change, confirmation, promotion, transfer, etc)
• Process Termination

Issue transactional letters

Manage complex queries thru Case Management system for daily operation

• Manage and maintain efiling management system -identify and highlight challenges facing
• Support Skilled agent & Team Lead as & when required
• Provide guidance to Junior agent

Education / Experience :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Business studies / Administration / Management or equivalent.
• 1-3 years related experience in shared service environment preferably within human resources function
• Demonstrates knowledge or experience in human resources & cases management system -SAP / Workday
• Demonstrate effective and stable interpersonal relationship with internal and external parties
• Fluent in English. Proficiency in a second language would be an advantage
• Fresh graduate are encourage to apply for this role

HR Analyst, Payroll

Posted today

Job Description

Huntsman Corporation is now looking for a dynamic individual as a

HR Analyst, Payroll.

This position will be based in Kuala Lumpur, Malaysia.

As a HR Analyst, Payroll You Will

• Champion payroll accuracy by ensuring high-quality data and compliance with labor laws and internal policies.
• Collaborate with key stakeholders and trusted payroll vendors to deliver timely, precise, and compliant payroll services.
• Analyze and synthesize payroll inputs from multiple sources to ensure smooth and accurate payroll processing.
• Guarantee timely and accurate salary payments, giving employees peace of mind every pay cycle.
• Stay ahead of the curve by keeping up to date with evolving labor laws and statutory requirements across the region.
• Ensure compliance with government reporting, submitting all mandatory surveys and documentation on time.
• Be the go-to expert for employees and stakeholders, providing clear and helpful guidance on payroll-related matters.
• Drive innovation by leading process improvements, automation, and digital transformation initiatives to enhance the employee experience and streamline operations.
• Deliver exceptional service by providing professional, accurate, and timely support that builds trust and confidence among GBS HR service users.
• Communicate proactively with stakeholders, offering regular updates and clear, effective responses to inquiries and service tickets.
• Resolve issues collaboratively, ensuring timely and effective solutions that enhance the employee experience.
• Maintain data accuracy by ensuring all HR information in core systems is up to date and aligned with supported service line processes.
• Manage your workload efficiently, balancing multiple priorities, tracking ticket volumes, and meeting deadlines with a high level of organization.
• Support data-driven decisions by preparing and delivering timely reports, metrics, and analytics to HR and business leaders.
• Own your area of expertise, such as payroll or training, while providing backup support to colleagues during peak periods or absences.
• Ensure audit readiness by preparing and maintaining accurate payroll documentation and supporting internal and external audit processes.
• Maintain full compliance with SOX and regulatory requirements, ensuring the integrity of payroll service delivery.
• Drive continuous improvement by identifying opportunities to streamline HR processes through LEAN methodologies and collaborating with the Global Process Owner and GBS Automation & CI Team.

What skills and experiences are we looking for?

• Bachelor's or Master's degree in a relevant discipline, with a minimum of 3 years payroll experience—preferably covering multiple countries within the APAC region in a GBS or Shared Services environment.
• Familiarity working with HRSSC systems, especially Workday and Service Now case management tools.
• Proven track record of executing operations with attention to detail and a customer service mindset that results in demonstrable customer satisfaction in services.
• Good Communication skills both written and oral with ability to build relationships with remote customers.
• Strong ability to perform under pressure, multitask and prioritize workload and achieve objectives in a timely manner is required.
• Demonstrated self-motivation, analytical, problem-solving skills and own initiative and a willingness to work with others to improve HR services.
• Fluency in English and Mandarin is required.
• Experiencing managing Taiwan and Hong Kong Payroll would be an advantage.

What can we offer?

• Huntsman offers unsurpassed opportunities to build a successful future. We are a global specialty chemical company with locations in 25 countries around the world, employing over 6,000 associates. Our diverse portfolio creates a range of career fields including manufacturing, research and development, technical services, sales and marketing, customer service – and the list goes on.
• Here, you can make an impact and make a difference. Come join us.

Huntsman is proud to be an equal opportunity workplace and is an affirmative action employer. We provide equal employment opportunities (EEO) to all qualified applicants for employment, without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identification, sexual orientation and / or expression or any other characteristic protected by law in every location in which we have facilities national or local.

All unsolicited resumes presented by recruitment agencies are treated as pro bono information or service.

Huntsman is aware of a scam involving fraudulent job offers. Huntsman does not make job offers until after a candidate has submitted a job application and has participated in a face-to-face interview. Please be advised that emails from Huntsman always end in "@huntsman.com" and that any job offer that requires payment or requires you to deposit a check is likely a scam. If you have questions about any open positions at Huntsman, please visit our Careers website at

Claims Recovery Analyst, Asia

Posted today

Job Description

Primary Details

Time Type : Full time

Worker Type : Employee

This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for keeping portfolios compliant to SLAs measured.

Your New Role :

• Manage subrogation claims end to end within parameters of claims manual, DTPs, policies and relevant legislation and regulations.
• Ensure compliance within delegated authority limits.
• Maintain effective and proactive communication with claim handlers, intermediaries and insureds.
• Ensure effective coordination with subrogation vendors.
• Set possible cost of subrogation claim and updates on time
• Raises payment within delegations of authority.
• Triage emails to correct subrogation handlers.
• Provide training and / or guidance to handlers that need assistance.
• Identify subrogation prospect and determining if subrogation action is necessary. Promptly informing claim handler and take subrogation action.
• Decide on the best fulfillment method to settle subrogation claim.
• Identify suspicious or potentially fraudulent claims in accordance with QBE fraud indicators. Refer these claims to the Fraud Investigations team.
• Provide information and feedback on subrogation claims activity and developing trends to your People Leader for appropriate actions to be carried out and to improve the portfolios.
• Provide feedback to your People Leader for details that need to be flagged / noted in the claim that is relevant.

About You :

• Bachelor's Degree or equivalent combination of education and work experience.
• Excellent verbal and written communication skills (English).
• Preferably with subrogation and / or claim experiences

Benefits

• Excited to share our comprehensive benefits package at QBE
• Flex and hybrid working options
• Work from home policy
• Paternity leaves matching with maternity leave
• Pensions
• Medical benefits
• Globally, access to online learning via LinkedIn Learning
• On top of annual leaves, 3 additional days off (Family care leaves)
• Study leave
• Marriage leave
• Internal Appreciation program with points to redeem nice merchandize and life experiences

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Claims Processing Analyst, Asia

Posted today

Job Description

Primary Details

Time Type : Full timeWorker Type : EmployeeThis role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for keeping portfolios compliant to SLAs measured.

Your New Role :

• Manage subrogation claims end to end within parameters of claims manual, DTPs, policies and relevant legislation and regulations.
• Ensure compliance within delegated authority limits.
• Maintain effective and proactive communication with claim handlers, intermediaries and insureds.
• Ensure effective coordination with subrogation vendors.
• Set possible cost of subrogation claim and updates on time
• Raises payment within delegations of authority.
• Triage emails to correct subrogation handlers.
• Provide training and / or guidance to handlers that need assistance.
• Identify subrogation prospect and determining if subrogation action is necessary. Promptly informing claim handler and take subrogation action.
• Decide on the best fulfillment method to settle subrogation claim.
• Identify suspicious or potentially fraudulent claims in accordance with QBE fraud indicators. Refer these claims to the Fraud Investigations team.
• Provide information and feedback on subrogation claims activity and developing trends to your People Leader for appropriate actions to be carried out and to improve the portfolios.
• Provide feedback to your People Leader for details that need to be flagged / noted in the claim that is relevant.

About You :

• Bachelor's Degree or equivalent combination of education and work experience.
• Excellent verbal and written communication skills (English).
• Preferably with subrogation and / or claim experiences

Benefits

• Excited to share our comprehensive benefits package at QBE
• Flex and hybrid working options
• Work from home policy
• Paternity leaves matching with maternity leave
• Pensions
• Medical benefits
• Globally, access to online learning via LinkedIn Learning
• On top of annual leaves, 3 additional days off (Family care leaves)
• Study leave
• Marriage leave
• Internal Appreciation program with points to redeem nice merchandize and life experiences

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Claims Recovery Analyst, Asia

Posted today

Job Description

Your New Role :

• Manage subrogation claims end to end within parameters of claims manual, DTPs, policies and relevant legislation and regulations.
• Ensure compliance within delegated authority limits.
• Maintain effective and proactive communication with claim handlers, intermediaries and insureds.
• Ensure effective coordination with subrogation vendors.
• Set possible cost of subrogation claim and updates on time
• Raises payment within delegations of authority.
• Triage emails to correct subrogation handlers.
• Provide training and / or guidance to handlers that need assistance.
• Identify subrogation prospect and determining if subrogation action is necessary. Promptly informing claim handler and take subrogation action.
• Decide on the best fulfillment method to settle subrogation claim.
• Identify suspicious or potentially fraudulent claims in accordance with QBE fraud indicators. Refer these claims to the Fraud Investigations team.
• Provide information and feedback on subrogation claims activity and developing trends to your People Leader for appropriate actions to be carried out and to improve the portfolios.
• Provide feedback to your People Leader for details that need to be flagged / noted in the claim that is relevant.

About You :

• Bachelor's Degree or equivalent combination of education and work experience.
• Excellent verbal and written communication skills (English).
• Preferably with subrogation and / or claim experiences

Benefits

• Excited to share our comprehensive benefits package at QBE
• Flex and hybrid working options
• Work from home policy
• Paternity leaves matching with maternity leave
• Pensions
• Medical benefits
• Globally, access to online learning via LinkedIn Learning
• On top of annual leaves, 3 additional days off (Family care leaves)
• Study leave
• Marriage leave
• Internal Appreciation program with points to redeem nice merchandize and life experiences

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

HR Controlling Analyst

Posted today

Job Description

Who we are?

Change is the DNA of L'Oréal; we are constantly leading the beauty industry to go beyond. In 1909, we began as a small store selling hair dye. Today, we have a portfolio of 37 international brands and a global presence in 150 countries.

At L'Oréal, there are 6 Zone Business Services Centers supporting the Group. Our L'Oréal Global Business Services, with mission of providing excellence Finance Services, improving operational performance and processes continuously resulted in world-class Finance Services and catalyst for Finance Process Transformation, and delivering top efficient and effective processes whilst maintaining integrity. In order to transform our vision into reality we are working on the following 3 mindset pillars : DO THE RIGHT THING, DO IT RIGHT AND DO IT BETTER.

One of centers set up in Malaysia, we call it BEST in KL (BEST stands for Business Expertise, Services & Technologies), provides financial services to 20+ markets for L'Oréal North Asia Region & SAPMENA Region (South Asia Pacific, Middle East & North Africa).

Why join us?

L'Oréal Malaysia has been recognized as a Top Employer 2024 & 2025 by the Top Employers Institute - Check it out here

Overview Of The Role

As an HR Controlling Analyst / HR Controller, you'll be a dynamic business partner to the HR community, focusing on headcount management, personnel costs, and analytics. Reporting to the HR Controlling Manager, you'll collaborate with leadership members and act as a bridge between HR and Finance, ensuring seamless communication and alignment.

What will you do?

• The HR Controlling Analyst / HR Controller is responsible for
• Anticipating Risks and Opportunities : Provide monthly analysis and commentary on headcount and costs to HR and Finance stakeholders.
• Budgeting and Forecasting : Build trends and budgets, explain variances, and support HR strategies with financial insights.
• System Expertise : Champion HR and Finance tools like COMPASS, MAGNITUDE, Carol, and SAP.
• Process Enhancement : Actively seek opportunities to improve processes and define internal control frameworks.
• Collaboration : Serve as a key liaison between local, Zone, BEST, and corporate teams.

If you are a Malaysian abroad and keen on exploring career opportunities in L'Oréal Malaysia, click here to explore incentives to facilitate your return Returning Expert Programme - MyHeart Portall

Who We Are Looking For

• Experience : 3-5 years in a Controller, Finance Analyst, or Finance Business Partner role.
• Skills : Strong collaboration, clear communication, and presentation abilities.
• Mindset : Organized, process-driven, and ready to challenge the status quo.
• Confidentiality : A high level of discretion and professionalism.
• Language : Fluency in English.

HR Data Analyst

Posted today

Job Description

• Support HR Data Analytics
• Opportunity to get involved with other HR functions

Job Qualification

• Degree in Human Resources Management, Business Administration, or related field. Computer Science, IT or Engineering background with passion in data and people management are encouraged to apply.
• Detail-oriented and desire to learn with curiosity and good at PowerPoint , POWER BI
• Passion for People Engagement and Creative Mindset
• Good at Communication in the local language & English
• Open and willing to work in a Physical / Virtual Team Environment with multicultural

HR Data Analyst

Posted today

Job Description

1. Data Management & Reporting

• Maintain and update HR databases, ensuring accuracy and integrity of employee records.
• Develop and generate regular HR reports (headcount, attrition, turnover, absenteeism, recruitment pipeline, training effectiveness, etc.).
• Prepare HR metrics and dashboards for management review.

2. HR Analytics & Insights

• Conduct workforce analytics including trends, forecasts, and predictive modeling to support business needs.
• Analyze data related to employee lifecycle (hiring, retention, performance, compensation, engagement).
• Provide insights to improve recruitment, retention, performance management, and employee engagement.

3. Process Improvement & Systems

• Collaborate with HR team to identify gaps and recommend process improvements using data insights.
• Support HRIS system implementation, upgrades, and enhancements.
• Ensure compliance with data privacy regulations and company policies.

4. Stakeholder Support

• Partner with HR Business Partners and line managers to provide ad-hoc reports and analyses.
• Support HR projects (talent reviews, salary benchmarking, succession planning, diversity & inclusion).
• Present findings in clear and actionable formats (dashboards, reports, presentations).

Key Competencies & Skills

• Strong analytical, problem-solving, and critical thinking skills.
• Proficient in HRIS systems, Excel, SQL, Power BI, or other data visualization tools.
• Attention to detail with high accuracy in data handling.
• Strong communication skills – able to translate data into meaningful insights.
• Knowledge of HR processes, policies, and employment regulations.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Analytics, Statistics, Data Science, or related field.
• 2–4 years of experience in HR analytics, workforce planning, or HR reporting.
• Experience with HRIS systems (SAP SuccessFactors, Workday, Oracle, etc.) is a plus.
• Hands-on experience with data visualization and reporting tools.

Career Progression

• Senior HR Data Analyst
• HR Business Partner (with strong analytical specialization)
• HRIS Manager / People Analytics Manager

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