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Senior Analyst HPSM
Verinon Technology Solutions Sdn Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaanHaving Minimum 3 - 5 years in Technical understanding on infrastructure, systems and application related to Banking Application. Value added on understanding and experience in Network such as DNS, DHCP, SNMP, IPTABLES, FIREWALL and TCPIP 3 - 5 years experiences in Windows / LINUX / Database server in Virtualized environment and familiarity with Network equipment such as Router, Switch, Load Balancer & Appliance.
Senior Analyst HPSM / Tool
Location
: Kuala Lumpur, Malaysia
Contract Type : 12 months
Salary : RM 9,500 - RM 10,200
Experience Level : 3–8+ Years
Responsibilities
- Plan, coordinate and manage ITSM tool programs, applying ITIL best practice as best suits the
- organization's business situation and goals
- Plan, coordinate and manage improvements to ITSM processes and IT service delivery in order to
- increase efficiency, effectiveness, and cost effectiveness
- Plan, coordinate and manage project related matters that require ITSM tool involvement. Ensure
- product quality in project up to expectation.
- Plan, support, manage and control Continual Service Improvement programs to increase IT service
- delivery customer satisfaction
- Assist in research and development of solutions & tools that related to ITSM that would bring value to
- the bank.
Requirement
strong technical and scripting that enable to build custom plugin to benefit the team in enhancing the current monitoring tools.
years experiences in ITSM tools for SD, IM, PM, CM and other modules (ITIL best practices)
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