IT Support Officer Posting Date : 24 Oct 2025 | Close Date : 22 Jan 2026
IT Support Officer – Tmn Impian Emas
Tasks and Duties
- Provide technical support to end-users by responding to IT‑related inquiries and concerns.
- Troubleshoot hardware and software issues and provide resolutions.
- Install, configure, and maintain computer systems, networks, and peripherals.
- Manage user accounts and permissions for network access.
- Monitor IT systems to assess performance and security needs, and install necessary updates or patches.
- Train employees on the use of IT equipment and software.
- Maintain records of IT issues, solutions, and system changes.
- Work closely with IT teams to deploy and upgrade systems and infrastructure.
Requirements
Bachelor’s degree in a relevant field, such as Information Technology or Computer Science.Knowledgeable in operating systems (Windows and macOS), hardware components, networking fundamentals, troubleshooting software issues, and configuring hardware (printers, monitors, etc.).Knowledge of CMS (Wordpress & Wix) is a plus but not required.Sub Specialization : Information Technology; Others Type of Employment : Permanent Minimum Experience : 2 Years
Work Location : Johor
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